memo from dec.

Post date: Feb 20, 2012 10:46:10 PM

Good day everyone,

I just wanted to thank everyone for coming out and enjoying some holiday cheer at our open house.

The draw winners still need to come by and collect their prizes.

Susan Byler, Jeanette Manual, Cindy Tyler, Wendy Birks, Wendie Soan.

I am sure most of you are now aware of the new Travel Services Desk Pilot Project.

Back at bargaining in 2009 we pushed for the idea of new work for our members. We did get mention of this in our collective agreement. The Company has decided to start a trial pilot project. The pilot is for 6 months in Montreal and 20-40 agents will be put through a travel agents course and certified. They will field Hotel and Car booking as well as traditional AE calls. If this is successful then all agents in both offices will be fully trained in the Travel Desk function.

Let's face it we need the security that this work may bring, it is a start. We need to embrace it fully and do our part.

The Union office will be closed Dec 24-25-26 and Jan 1st. and 2nd.Have a great holiday please take some time to appreciate your family and loved ones. We our going into another busy year, more changes and Bargaining so take the time to relax.

Happy Holidays,

Ross.