Member Services Associate

Member Services Associate

The Member Services Associate is an incredibly important part of what we do. Member Services Associates are responsible for managing the entire experience for our executive members. They deliver news of meetings, interviews, and other wins. Likewise, it is the Member Services Associate that members turn to if they're not seeing traction. Member Services Associates are skilled at setting and revising member expectations, listening to and addressing their concerns - in order to make our members feel supported, valued and appreciated.

The Member Services Associate Checklist (below) is your daily tool for step-by-step actions to check off in order to complete a job responsibility.

MEMBER SERVICES ASSOCIATE CHECKLIST

Version 2.0

Owned by: Marla Williams

Last Update: 4/30/21,10/20/21 (Ongoing)