Please fill out this Message Form each time someone calls the Tech Dept. I need a log of who calls, why, and when. Put a shortcut on your desktop so you can get to this form each time a caller rings the Technology Dept. Get ALL these details before you hand up the phone. We need to get better at collecting and recording our phone conversations. Usually, the folks who call are either from Admin offices, campus offices or vendors. ALL OTHERS should be documented by maintenance request forms Thanks