Office Secretary
Meritus medical center
11116 Medical Campus Rd, Hagerstown, MD 21740
$17.00 per hour | Hours Vary
Position Overview:
Provides clerical, secretarial, registration, and collection activities in the corresponding office to ensure the prompt and efficient care of patients to meet the goals and objectives of the practice. Provides patient registry services for all assigned areas. Determines and, as required, makes changes to patient demographic and insurance information. Reviews requests and/or insurance requirements for completeness and requests physician signatures when necessary. Provides appointment services for all areas. Ensures patient exam(s) ordered information is accurate and complete. Determines if exam preparation is required and informs the patient accordingly.
Responsibilities:
1. Answers client/patient written and telephone inquiries. Employee expected to differentiate urgent messages from non-urgent messages.
2. Accurately schedules patient/clients appointments.
3. Verifies all insurances and writes information in files within set time of initial appointment. Ensures accurate entry of all insurance information into computer.
4. Consistently addresses patients' questions and concerns to the patients' satisfaction but, if unable to answer, refers to appropriate personnel.
5. Consistently keeps patients abreast of physician/appointment activity with regard to appointment delay and cancellation, especially when patient checks in.
6. Maintains confidentiality of client information and business unit information at all times
7. Regularly maintains office environment and equipment in a neat and orderly manner; assists in the cleaning of
the business unit and notifies appropriate personnel of malfunctioning equipment or environment conditions.
8. Other jobs as necessary. Other duties can include scanning, sorting and distributing mail and faxes, and preparing encounter forms.
Qualifying Related Instruction:
One course in the following pathways. Please see Program of Study for specific courses.
Academy of Health Professions
How to Apply:
Ready to kickstart your journey into the professional world? Follow these steps to apply for the WCPS Apprenticeship Program:
1. Team Up with Your Career Coach: Get tailored support from your High School’s Career Coach to craft a job-specific resume and cover letter that shine.
2. Download the Application: Grab the WCPS Apprenticeship Application and fill it out with all your current details.
3. Prepare Your Documents: Make sure to include your resume and cover letter, using our handy templates for guidance. Student Resources are located here.
4. Request Your Recommendations: Ask your related instruction teacher and School Counselor to fill out and return the recommendation form to be included in your completed application packet.
5. Submit Your Application: Hand in your completed application, cover letter, and resume to your Career Coach. Your Career Coach will submit your completed application to Siona Escoto, Apprenticeship Coordinator at EscotSio@wcps.k12.md.us with the team email, Apprenticeship@wcps.k12.md.us cc’d.
6. Stay Tuned for the Interview: Sit tight! If you're selected for an interview, the employer will reach out to you directly.
Ready to take the first step towards an exciting apprenticeship opportunity? Let's make it happen together! 🌟
Contact the CTE Apprenticeship Team:
Siona Escoto | Apprenticeship Coordinator
EscotSio@wcps.k12.md.us | 301-766-2951
CTE Apprenticeship Team | Apprenticeship@wcps.k12.md.us