International

✅ Treat them the same as U.S.-contracted patients

• Enter their insurance information into ECW as you would for any other insured patient.

• Validate the coverage before their visit.

• If you cannot verify the insurance, contact Billing to attempt verification.

• If verification cannot be obtained, the patient will be required to pay in full at the time of service.

• NO SS# please enter all 9s (999) 

✅ASSIST CARD

•    Patient MUST notify insurance carrier of appointment- Date/Time/Provider/Reason for visit/Estimated cost 

                                      *This is necessary for Insurance to pre-approve patients’ appointment for them to be seen.*

•  ASSIST should reach out to provide payment for patient appointment based on provided estimated cost – Please direct them to FAX payment TO (877) 480-9620 in order for it to be attached to patient chart.

•  CHECK IN- Have Patient Sign ROI and any Release sent via fax from ASSIST, Payment information should be provided prior to patient being seen by provider.

• CHECK OUT- Fax any release information to number provided on ASSIST form

• If a Follow Up appointment is needed, please make sure patient notifies ASSIST of appointment Date/Time/Est Cost. so that appointment can go through authorization process on their end.

NON-US BASED INSURANCE ➡️ PROMPT PAY