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🧠 Ask Every Patient:
“Have you been seen by any of our doctors before?”
“Have you been seen for this injury before?”
🗓️ Scheduling Best Practices:
✅ Spread appointments across the week — don’t overload single days.
✅ Bunch appointments closely throughout each day (avoid large gaps).
💉 Injection Follow-Ups:
Must be scheduled at least 10 days after their injection appointment.
New Patient Slot:
-Patient has NEVER been seen at VSON
-Patient has not been seen in over 3 years (Spine 1yr for Raub & Braxton)
-Patient has new Injury or seeing a NEW provider
*Update New Patient Tracking sheet
Follow-Up Slot:
-Patient needs to be seen for same injury with same provider
-Same Day FU's go in regular FU slot
- Post Operative appt's
Acute NP/Same Day:
Acute NP/Same Day:
Patient was Injured within 24-48 hrs and needs to be seen
Patient was Injured within 24-48 hrs and needs to be seen
MRI Review: state Laterality (R, L, B/L)
MRI Review: state Laterality (R, L, B/L)
See patient MRI Referral for specific instructions
See patient MRI Referral for specific instructions
✅ REASON TAB MUST BE COMPLETELY ACCURATE:
✅ REASON TAB MUST BE COMPLETELY ACCURATE:
1. Visit Type (Choose ONE):
NP = New Patient FU = Follow-up
EST NI = Established New Injury (*only if patient has been seen in clinic within 3 years – 1 year for Raub & Braxton patients
NP2DOC = New Patient to Doctor MRI Review = Reviewing MRI
FS = Follow up Surgery
2. Body Part:
Capitalize first letter only (e.g., Knee, Shld, Wrist, Ankle)
Laterality is CRITICAL – clearly state Right (R), Left (L), or Bilateral (B/L)
3. Format Examples:
NP R Shld
FU L Ankle
EST NI L Knee
NP B/L Wrists
MRI Review R Ankle
⚠️ IMPORTANT NOTES:
⚠️ IMPORTANT NOTES:
Be specific – What are we actually seeing them for?
Include injury mechanism, if known (e.g., “fell while hiking,” “twisted during basketball”).
List any images or reports they have – very important to bring to appointment.
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