Phone Calls- These are NOT a phone note

• For status updates or record requests: Send these to ROI

• For anything else: Transfer the call direct to Megan Vigil.

Written Communication from Attorneys

• Requests for medical/billing records: Scan the document and send it to ROI.

• Subpoenas for records only: Scan the document and send it to ROI.

• Subpoenas for other reasons or with extra requests: Scan and email a copy to Megan Vigil. Send original via interoffice mail to Megan Vigil.

• Requests for phone calls, expert testimony, trial appearances, etc.: Scan the document and send it to Megan Vigil.