Concussions
Concussions
Rachel Freeman/Hannah Emmet
Baseline/Impact testing
Outreach and Dial pad: 970-296-4811
outreach@vsortho.com
Patient Communication Guidelines:
We kindly ask that patients refrain from leaving multiple messages within a 24-hour period.
If a patient mentions they have left multiple messages without receiving a return call, please offer them the Outreach Number:
970-296-4811, and assure them that we will address their concern as soon as possible.
Breckenridge Ski Club
Loveland Ski Club
Summit High School
Summit Youth Hockey
Team Summit Ski Club
Vail Mountaineers Hockey Club
Vipers Hockey Club
For Patients from Covered Organizations:
If a patient calls to schedule an appointment for a concussion test or assessment, transfer the call to the Outreach Department at 970-296-4811.
Walk-In Concussion Appointments:
Concussions are not seen on a walk-in basis. They must be scheduled in advance with Rachel Freeman.
If a patient walks in for a concussion assessment or treatment:
Check if Rachel Freeman is available in the clinic.
If she is not available, provide the parent with the Outreach contact information and direct them to Rachel Freeman for next steps.
Concussion Line: The concussion line is no longer in operation. All concussion and outreach-related calls should be directed to the Outreach Department.
Response Time: Patients should allow 24 hours for a return call or email from the Outreach Department.
Concussion Services:
Rachel Freeman is the only provider offering concussion testing/management for Outreach athletes, coaches, and communities.
Occasionally, a Team Athlete may see a VSON provider for return-to-sport clearance post-concussion. This must be coordinated through the Outreach Department.
Concussion Testing Fees: Concussion testing/assessment is free for athletes and coaches under the Athletic Outreach Coverage policy. No patient under this policy should be billed for concussion testing/assessment by Rachel Freeman.
Physical Therapy for Concussion Patients:
Melissa Volkert (Vail-Summit Physical Therapy in Frisco) can assess and treat concussion and traumatic brain injury patients.
Appointments must be scheduled in advance, and the Athletic Outreach Coverage policy does not apply to physical therapy appointments.
If an Outreach Athlete/Coach chooses to see Melissa, they will be responsible for payment and will be billed accordingly.
Concussion Services:
VSON providers do not test, assess, or treat concussion patients unless they are members of organizations under the Athletic Outreach Coverage policy.
For Non-Covered Patients:
If a patient calls for concussion assessment, management, or treatment and is not covered by the Athletic Outreach Coverage policy, refer them to Melissa Volkert, OTC at Vail-Summit Physical Therapy.
Appointments can be scheduled by calling (970) 262-6106.