Your Well-Being

Mental Health Wellbeing

Your well-being is important to us....

Mental health in the workplace is no longer a taboo subject. After all, 1 in 4 people experience a mental health problem in any given year and here at Kew Green, we are passionate about removing the stigma surrounding speaking out, once and for all.

Sometimes we know things get a little cloudy and that being able to talk to someone in these times is key. We believe you should be able to speak up about your feelings and experiences at work.

If you're struggling with anxiety, stress, low mood or anything else, we would always recommend speaking to your manager. But we know, sometimes, you may not be ready to speak to your manager about how you feel, and that is okay, so for these times, we have arranged 24/7 access to our Employee Assistance Line for you.

You can find out more about how to access these resources below. And remember, it's okay not to be okay.

Employee Assistance Programme

Get access to experienced, professional counsellors who can help with a wide range of personal and work related challenges at any time of the day or night. Your counsellor will ensure that you have the time to talk through your concerns and feelings, helping you to clarify practical and emotional issues and providing information when appropriate.

This is a confidential service - no information on any calls will be fed back to the company unless there is a serious risk of harm yourself.

Find out more about the programme and how speak to a confidential advisor call 0333 400 0545 and quote 73085.

Mental Health First Aid

We are proud to have more than 80 fully-trained Mental Health 1st Aiders (MHFAs) within Kew Green Hotels who are trained to listen to concerns you may have and are able to access/signpost resources where needed.

If you would like to find out who you can turn to for mental health first aid, please speak to your line manager who can point you in the right direction.

If you would like more details about how to become a Mental Health First Aider, please visit our course library, where you can find more information and joining instructions.

Mental MOT

You wouldn't drive your car around for years without an MOT (I hope!), so why do we do just that to our minds?

Problems so often sneak up on us as we "just get on with things" until all of a sudden we can't anymore, so take a minute today to stop, breathe and carry out your Mental MOT.

Manage Your Stress

You may know people who feel they work best under stress or "thrive under pressure". You may even be one of those people! But stress is the body's natural response when it senses danger and too much of it for too long can cause long term health issues such as high blood pressure and even increase your risk of heart attack or stroke.

If you're stressed, whether by your job or by something more personal, the first step to feeling better is to identify what is making you feel this way.

Use the interactive Stress Container Tool from Mental Health England to help you understand how you experience and respond to stress, and how to manage it.

Stress Busters

Build Your Resilience

We are living in unprecedented times. Here at Kew Green, we want to help you build resilience so you can cope better with the challenges ahead. By adopting a resilient mindset and practicing the techniques in the video, you can train your brain and build your mental toughness!

Resilience refers to how well you can deal with and bounce back from the difficulties of life.

It can mean the difference between handling pressure and losing your cool. Resilient people tend to maintain a more positive outlook and cope with stress more effectively.

10 Ways To Build And Develop Your Resilience

Research has shown that while some people seem to come by resilience naturally, these behaviors can also be learned. Whether you're going through a tough time now or you want to be prepared for future challenges, you can build resilience by following the steps below.

Find a Sense of Purpose

Finding a sense of purpose can help you find meaning in life's challenges. Instead of being discouraged by your problems, with a defined purpose, you'll be more motivated to learn from past experiences and keep going.

Examples of purposes include:

  • Building a support system of loved ones

  • Giving a voice to a social movement

  • Leading a healthy lifestyle

  • Learning about different cultures

  • Making art or music

  • Serving your community

In the face of emotional hardship—such as the death of a loved one or the end of a relationship—finding a sense of purpose can be especially important in your recovery. This might mean becoming involved in your community, cultivating your spirituality, or participating in activities that are meaningful to you.

Believe in Your Abilities

Having confidence in your own ability to cope with the stresses of life can play an important part in resilience. Becoming more confident in your own abilities, including your ability to respond to and deal with a crisis, is a great way to build resilience for the future.

Listen for negative comments in your head. When you hear them, practice immediately replacing them with positive ones, such as, "I can do this," "I'm a great friend/mother/partner," or "I'm good at my job."

Research has demonstrated that your self-esteem plays an important role in coping with stress and recovering from difficult events. Remind yourself of your strengths and accomplishments.

Develop a Strong Social Network

It's important to have people you can confide in. Having caring, supportive people around you acts as a protective factor during times of crisis. While simply talking about a situation with a friend or loved one won't make your troubles go away, it allows you to share your feelings, get support, receive positive feedback, and come up with possible solutions to your problems.

Embrace Change

Flexibility is an essential part of resilience. By learning how to be more adaptable, you'll be better equipped to respond when faced with a life crisis. Resilient people often utilize these events as an opportunity to branch out in new directions. While some people may be crushed by abrupt changes, highly resilient individuals are able to adapt and thrive.

Be Optimistic

Staying optimistic during dark periods can be difficult, but maintaining a hopeful outlook is an important part of resiliency. What you are dealing with may be difficult, but it's important to remain hopeful and positive about a brighter future.

Positive thinking does not mean ignoring the problem in order to focus on positive outcomes. It means understanding that setbacks are temporary and that you have the skills and abilities to combat the challenges you face.

Nurture Yourself

When you're stressed, it can be all too easy to neglect your own needs. Losing your appetite, ignoring exercise, and not getting enough sleep are all common reactions to a crisis situation. Instead, focus on building your self-nurturance skills, even when you're troubled. Make time for activities that you enjoy.

By taking care of your own needs, you can boost your overall health and resilience and be fully ready to face life's challenges.

Develop Problem-Solving Skills

Research suggests that people who are able to come up with solutions to a problem tend to cope more productively with stress compared to those who cannot find solutions to problems. Whenever you encounter a new challenge, make a quick list of some of the potential ways you could solve the problem.

Experiment with different strategies and focus on developing a logical way to work through common problems. By practicing your problem-solving skills on a regular basis, you will be better prepared to cope when a serious challenge emerges.

Establish Goals

Crisis situations are daunting. They may even seem insurmountable. Resilient people are able to view these situations in a realistic way and then set reasonable goals to deal with the problem.

When you find yourself becoming overwhelmed by a situation, take a step back to simply assess what is before you. Brainstorm possible solutions, and then break them down into manageable steps.

Take Action

Simply waiting for a problem to go away on its own only prolongs the crisis. Instead, start working on resolving the issue immediately. While there may not be any fast or simple solution, you can take steps toward making your situation better and less stressful.

Focus on the progress that you have made thus far and planning your next steps, rather than becoming discouraged by the amount of work that still needs to be accomplished.

Actively working on solutions will also help you feel more in control. Rather than just waiting for things to happen, being proactive allows you to help make your goals a reality.

Keep Working on Your Skills

Resilience may take time to build, so don't get discouraged if you still struggle to cope with problematic events. Everyone can learn to be resilient and it doesn't involve any specific set of behaviors or actions. Resilience can vary dramatically from one person to the next.

Focus on practicing these skills, as well as the common characteristics of resilient people, but also remember to build on your existing strengths

Where to go for more information

Mind are the leading charity for the provision of advice and support to anyone experiencing a mental health problem. Visit the website to join the local community, share experience and find out more about your mental health.

Financial Wellbeing

As the cost of living continues to rise, we understand that some of our colleagues are having challenges with their financial well-being causing them additional pressure.

If you are worried about money, please call our Employee Assistance Programme which is available to you 24 hours a day, 365 days a year. Call 0333 400 0545 and quote 73085

Below you will find some useful resources to help you maximise your income, manage your costs and stay on top of your finances so take some time to explore your options.

Get the support you are entitled to

You could be entitled to more than you think. You might be surprised to learn that, depending on circumstances, some people in work can also be eligible for Universal Credit if their income and savings are below a certain threshold. Or that you can claim tax relief for the cost of washing and maintaining your uniform.

Head over to https://www.turn2us.org.uk/ to check your benefits entitlement or find out about grants or schemes which may be available to help you with the cost of living.


Make a budget

The first step to taking control of your finances is doing a budget.

It will take a little effort, but it’s a great way to get a quick snapshot of the money you have coming in and going out.

Setting up a budget means you’re:

  • less likely to end up in debt

  • less likely to get caught out by unexpected costs

  • more likely to have a good credit rating

  • more likely to be accepted for a mortgage or loan

  • able to spot areas where you can make savings

  • in a great position to save up for a holiday, a new car, or another treat.

To get started on your budget, you’ll need to work out how much you spend on:

  • household bills

  • living costs

  • financial products, like insurance, bank charges or interest

  • family and friends, this could include gifts, travel to events like weddings

  • travel, car costs like fuel and MOT tests as well as public transport

  • leisure, including holidays, gym fees, meals out or other entertainment.


Then head over to Money Helper and use their free and easy to use budget planner to take control of your finances.


Get help when you need it...

When facing money worries, it can be tempting to bury your head in the sand, but that will only make things worse.

If you’ve already missed credit card or loan payments or if you’re behind with so-called ‘priority debts’ such as:

  • rent

  • mortgage

  • court fines

  • energy bills

  • Council Tax

  • Child support.

take advice from a free debt advice charity straight away.

Asking for help can be hard, but you have more options than you think. Your local council, or community organisations can advise on where to access emergency help or grants. Our Employee Assistance Programme is available to you 24 hours a day on 0333 400 0545 and (Quote 73085) and the websites below will give you a good place to start.


National Debt Line Charity

Free and independent debt advice over the phone and online. The site is also full of great information for managing your money.


Citizens Advice

Citizens Advice is an independent organisation who provide confidential information and advice to assist with benefits, debt, housing and other problems in the United Kingdom. Search their website for the information you need, or make an appointment at your local Citizens Advice Bureau to speak to an advisor about your personal circumstances.


Government Website - Help for Households

The Government resources available to support people through the cost of living crisis


Money Helper

A Government backed website with tools to help you create a budget, prioritise your bills or access debt and other financial advice.


Stay Warm For Less

Heat The Human, Not The House

You might have heard the phrase "heat the human, not the home" - saving money by cutting back on heating and focusing instead of keeping individuals warm.

While this could save you money, remember, not heating your home properly can contribute to damp issues and frozen pipes if the weather's cold, which can result in hundreds of pounds of damage. The Energy Saving Trust recommends ventilating rooms and having the heating on to some degree during winter, even if only for a short period.

But if you are looking for ways to keep warm while the heating is off, or lower than you'd like, the table opposite breaks down some options and their costs.


Layer Up

One of the easiest and cheapest ways to keep warm is to layer your clothes. No, that doesn't mean wear everything you own! Follow the strategy below to stay cosy this winter!

Base Layer

This is the first layer, which sits directly against your skin. It should be close-fitting, and will lock in heat and 'wick away' sweat. Avoid cotton if possible, as it traps moisture and will cool you down over time. The cheaper alternative options tend to be synthetic fabrics, such as polyester or nylon.

Mid Layer

Like the base layer, this should lock in warmth and wick away sweat. But wearing a second layer will help trap warmth your base layer hasn't managed to keep in. Outdoor experts say a lightweight fleece can be a good option. Alternatively, you could opt for a second T-shirt, and wear a fleece or jumper as your third layer.

Outer Layer

If you're heading outside, this is usually a waterproof layer to protect against the elements. You, won't need a waterproof indoors, of course, but if you're not warm enough in your base and mid layer, you could add an extra jumper, housecoat or jacket over the top.

Top Tips For Staying Warm

Finally, follow these handy tips for keeping warm when the thermostat is turned down:

  1. Keep your feet warm and dry. Keep your feet up off the cold floor when sitting down, wear cosy slippers and change your socks if you start to feel chilly... the sweat they absorb throughout the day could be cooling you down.

  2. Tuck a hot water blanket inside your jumper or blanket when sitting to get the benefit of that direct heat.

  3. Move around a bit and generate some body heat which will be trapped by your layers.

  4. Check your house for draughts and block any chilly air coming under doors or through windows or gaps with a rolled up towel, tape or whatever makes sense for the location.

  5. Eat at least one hot meal a day, even a bowl of simple soup will help.

  6. Close doors behind you to keep any heat you do generate in the room you are in.


Eat Well For Less

Cheap and Nutritious Recipes

When money gets tight, it can be tempting (or necessary) to skip meals to save a few pounds, but this risks your health and is not a sustainable solution.

Jack Monroe, also known as "The Bootstrap Cook" is an expert in keeping your body nourished on a budget. The Cooking On A Bootstrap blog contains a variety of delicious and nutritious meals that you can make for a few pence per meal.

The Microwave section even has a variety of meals designed to be made using a microwave to avoid the cost of an oven or more expensive cooking methods.

These budget meal ideas are low cost and meet healthy eating guidelines.

Breakfast

Value cereals, milk and a portion of dried fruit

Porridge oats soaked overnight with yoghurt and frozen berries

Hot porridge topped with dried fruit

Eggs, baked beans or nut butter on brown toast

Cheese and vegetable omelette

Lunch

Egg or cheese spread or cheese and cucumber sandwiches

Homemade or tinned soup with brown bread

Tinned fish on toast or in a sandwich served with salad

Jacket potato with baked beans, cheese, cottage cheese or tinned fish with salad

Evening meal

Veggie burger with homemade potato wedges and frozen peas

Cottage pie served with peas and carrots

Chicken and vegetable stew with Jollof rice or couscous

Tuna and sweetcorn pasta bake

Vegetable curry and rice

Rice and peas with mackerel in tomato sauce

Pudding

Tinned or seasonal fruit served with yoghurt

Homemade apple crumble and custard

Rice pudding with jam


Snacks

Malt loaf with low fat spread

Carrot, cucumber or celery sticks with hummus

Cheese and crackers

Boiled egg

Sliced apple with peanut butter

Microwave popcorn

Shop Smart

Follow these tips when you go shopping to help you spend less:

  1. Make a meal plan, particularly for your main meals.

  2. Write a shopping list and check what food you already have at home to avoid buying things you don’t need.

  3. Select a time to shop in the week when you are not in a rush.

  4. If you can, avoid shopping on an empty stomach as it may affect what and how much you buy. Consider shopping after you have eaten.

  5. Be aware that special offers are not always the cheapest option (See ‘How to read a label’).

6. Ask a member of staff at your supermarket for fresh food reduction times and try to shop then for reduced priced items. Avoid purchasing more than you need or can store. Use within the specified date or freeze for later.

7. Value brands often taste just as good for a lower price.

8. Local food markets offer locally-sourced foods which are usually good value for money.

9. Cheaper products are not always at eye level or positioned obviously. Check out all the shelves (including top and bottom).

10. Larger supermarkets offer a better range of produce, often at a cheaper cost, so do your main shop there if you can.

Plan Your Meals

Writing a meal plan and only buying what you’ve planned to cook and eat are great ways to avoid impulse buys and save money.

Build your meals around cheap staples. Make bigger batches so that you can eat leftovers from dinner for lunch the next day or freeze portions for later in the week. Supermarket meal deals might seem like they’re only a few pounds each time, but costs can add up. Plan filling lunch options that you can enjoy cold, such as a pasta salad with leftover chicken from a weekend roast or a quiche that is cheap to buy.

Tins and dried food have a long shelf life so you can stock up whenever you see a good deal or buy in bulk without worrying the food will spoil before you get a chance to use it. Stock up on these staples which can be stored and used as the basis for cheap and simple meals when needed. Check the price per kg to make sure you're getting the best deal.

  • Rice

  • Pasta

  • Porridge Oats

  • Tins (vegetables, fruit, meat, soup and beans)

  • Pulses and beans -  chickpeas, lentils and kidney beans can be made into hummus, falafel, chilli, veggie burgers, or added to a salad to make it more filling.

Include Variety

When planning meals or shopping on a budget, buying the world's biggest bag of pasta and eating it for every meal seems like a simple solution, but this plan will quickly have an impact on your physical and mental wellbeing. We need a range of vitamins from different foods to function, and eating the same stodgy meal for days on end will cause boredom at best, but may lead to low mood or even depression.

There are cheap and simple ways to include variety in your diet without breaking the bank.

  • Tinned tomatoes - these long-life cupboard staples form the basis for a massive range of meals, such as pasta sauce, ratatouille, bolognese, chilli, some curries, etc.

  • Potatoes are a cheap cupboard staple which can be prepared a different way each day to trick your brain into thinking you're mixing things up and preventing boredom setting in.

  • Try and shop when food is being discounted if you can. As well as nabbing a deal on any staples you can freeze, you may also find something different at a price you can afford to treat yourself and lift your spirits.

  • Mix up your protein. Frozen or tinned meat and fish are a cheaper alternative to fresh and plant proteins – like beans, lentils and tofu – are generally the cheapest way to get protein. Because they’re lower in saturated fat than meat, they’re a great choice for your heart health too.

Use Your HapiHub Benefits

If you aren't already, make sure you sign up to the HapiHub and use your benefits whenever you shop. 4-6% off each supermarket quickly adds up. Not to mention discounts off other essentials in places like Primark or B&M.

Emergency Support

You can find your local Trussel Trust foodbank through their website here. Or check with your local Citizens Advice Bureau for information on other local foodbanks and support organisations.

Develop your financial literacy with money expert Martin Lewis...

To learn more about managing your finances, check out money expert Martin Lewis' podcast on BBC Radio 5. Covering every subject from making the most of your savings to debt management and staying on top of your energy bills, you don't need a podcast app, you can stream or download episodes direct from the website here.


Language and Accessibility

Human beings are all about connection! When we connect with others, our brains release the hormone oxytocin (also known as the "love hormone") which has some incredible affects on our bodies and minds. It lowers our blood pressure and cortisol levels, making us feel less stressed. It increases pain thresholds, promotes growth and healing and makes us feel happy.

Sometimes language or accessibility issues throw up barriers to communication which make it difficult to connect. By learning even basic greetings, you can show people you are making an effort for them and allow them to hear (or see!) a few words in their native language, sparking that connection and triggering happy hormones for both of you!

Use the videos below to learn some basic greetings in useful languages to help you share that all important connection with everyone you meet!

British Sign Language

German

Spanish

French

Italian

Mandarin

Physical Wellbeing

Eating as well as you can and making some time for physical activity each day not only keep your body healthy, but also has mood boosting effects. Exercising can help protect you from heart disease, stroke, obesity, diabetes, and high blood pressure; and it can make you look younger, increase and maintain bone density, improve the quality of your life, and may keep you from getting sick... not to mention flooding your body with more of those happy hormones which make us feel good.

And exercising doesn't have to break the bank. Remember, all colleagues can use their local You Fit Gym completely free as part of your employee benefits, so why not dust off the trainers and speak to one of the friendly You Fit team about giving you an induction?

Or, if gyms aren't your thing, use the videos on the You Fit Youtube channel to exercise at home, get out in nature or look for simple ways to integrate physical activity with your daily routine, such as taking the stairs instead of the lift or getting off the bus one stop early.

Check out some of the resources below to help you eat, sleep and exercise well!

Eat Well....

STEP 1

Combine oats, milk, honey and vanilla in a mason jar or bowl. Seal with a lid and shake to mix, or stir if using a bowl.

STEP 2

Refrigerate overnight or at least 6 hours and up to 4 days. Stir and add toppings right before serving.

STEP 3

Before serving stir and add any preferred toppings such as peanut butter, fresh fruit, yogurt, honey, almonds, nuts, etc.

STEP 1

Heat 1 tbsp oil in a large non-stick frying pan over a high heat. Once hot, add the turkey mince to the pan and fry for 10-12 mins until golden brown and crispy, breaking up the meat with a wooden spoon as you go. Add the garlic to the pan and cook for 1 min. Stir in the honey, soy and chilli sauce and cook for 2 mins.

STEP 2

Meanwhile, bring a large pan of water to the boil, add the noodles and cook following pack instructions. Drain and toss the noodles with the remaining 1 tbsp oil, then divide between bowls. Top with the crispy turkey mince, carrot, onion and coriander.

STEP 1

Thinly slice the onion.

STEP 2

Combine onion and vinegar in a bowl; let marinate for 5 minutes.

STEP 3

Warm 2 tortillas in a large non-stick skillet over medium-high heat for about 45 seconds, then flip. Pull the tortillas up the edges of the pan so they are no longer overlapping. Working on one half of each tortilla, sprinkle one-fourth of the cheese, cover with 2 slices of turkey and top with one-fourth of the onion. Fold the tortillas in half, flatten gently with a spatula and cook until the cheese starts to melt, about 2 minutes. Flip and cook until the second side is golden, 1 to 2 minutes more.


STEP 4


Transfer to a plate and cover to keep warm. Make 2 more quesadillas with the remaining ingredients.


Exercise...

Find a workout that suits you on the You Fit channel here. Get started right away with some of our favourites below!

Get started with some quick circuits you can do in your living room...

Full Body Warm Up

Bodyweight Workout

Chair Workout

Improve your technique...

Press Up

Lunge

Squat

Try out some classes at home...

Stretch and Flow

HIIT Circuits

Legs, Bums and Tums

Or visit your local You Fit to use the facilities...

Sleep Better....

Sleep is vital for our bodies and minds to function properly, with most adults needing between 7 and 9 hours of sleep per night. Not getting enough good quality sleep not only makes us feel rubbish throughout the day, but can also lead to chronic health issues.

Try some of the tips and tricks below for improving your sleep!

6 Tips For Better Sleep

  1. Follow a sleep routine (even at the weekend!)

  2. Keep your bedroom cool (about 18c is best).

  3. Darkness is your friend. Keep your bedroom as dark as possible, and start dimming lights about 30 minutes before bed.

  4. Walk it out. If you've been lying in bed for 25 minutes and are still awake, get out of bed and do something else until you feel sleepy.

  5. Avoid alcohol and caffeine close to bed time.

  6. Have a wind down routine.

Try some controlled breathing...

The 4-7-8 breathing Technique

Use the 4-7-8 breathing technique to relax and fall asleep faster.

  1. Part your lips slightly and make a whooshing sound, exhaling completely through your mouth.

  2. Close your lips, inhaling silently through your nose for a count of 4.

  3. Hold your breath for a count of 7.

  4. Make another whooshing exhale from your mouth for a count of 8.

  5. Repeat this cycle at least 3 more times.

Listen to sleep sounds or a guided meditation...

Heavy Rain Sounds

10 Minute Sleep Meditation

Learn A New Skill

Whether you’re bored, have extra time on your hands or want to get out of a rut, learning a new skill can give you the mental and physical boost you need.

When you are learning, important changes take place in your brain, including the creation of new connections between your neurons. This phenomenon is called neuroplasticity and the more you practice, the stronger these connections become.

You don't have to be in a class for this to work. We all learn in different ways, and any form of learning will activate those little grey cells and help your brain get stronger. Give your brain a workout and learn a new skill today! Choose from some of the suggestions below or try out something else that sparks your interest!

How To Change A Tyre

Mend Your Own Clothes

Learn Windows Keyboard Shortcuts

Learn To Moonwalk

Learn To Juggle

Bake Your Own Bread