Colleague Room Rate

Leisure Travel

We're in the business of providing hospitality for others. But sometimes, it's nice to be on the other side. Feet up, in a great destination that isn't the hotel you work at every day! 

This is why you have access to the Kew Green Hotels Employee Room Rate offer, where you can book a room for £35.00 per room, per night, including breakfast - based on 2 adults sharing a standard twin/double room! Perfect for stay-cations, weekends away or for whenever you're traveling and looking for a home-from-home.  

Oh, and if that isnt enough?

 In addition to the discounted room rate, you're eligible for a 50% discount on food and beverage for a maximum of 4 people. OH YES.

The offer is of course subject to availability, so keep in mind that our city center, London and Bath hotels fill up pretty quickly, and so, whilst we would love to accept every request, every time, we may not always have rooms available when you need them if the hotel is above or forecast to be above 95% at the time of request. However, planning well in advance can help with this! 

How do I book?

1. Check availability online at your preferred destination hotel

2. If rooms are available, ask your Area General Manager to request a room on Employee Rate via the hotel specific Reservations email address quoting KGH Employee Rate

3. Your Area General Manager will issue you with a confirmation number to quote on check-in.

The important T&C part...

• Before requesting a booking, you should check availability online at your preferred Kew Green Group destination hotel. 

• All bookings are subject to availability and a request may be refused if occupancy is above or forecast to be above 95% at the time the booking is requested.

• If rooms are available, you should ask your Line Manager to request a room on Employee Rate. Your Line Manager will issue you with the relevant confirmation number to quote on check-in.

• The chargeable rate for leisure travel is £35 per room per night including breakfast and is based on 2 adults sharing a standard twin/double room. Up to 2 children under the age of 13 may stay in the room at no extra cost when sharing with up to 2 adults if suitable accommodation is available.

• A maximum of 2 rooms may be booked on this rate for up to 7 night per hotel. Bookings must be made at least 1 day in advance and cannot be made more than 90 days in advance.

• Once you receive a confirmation number for a reservation, the hotel cannot withdraw the rate, modify or cancel the reservation regardless of any change in anticipated occupancy or other circumstances.

• Reservations can be cancelled up to 4pm on the day of arrival at no extra cost.

• In addition to the discounted room rate, you will be eligible for 50% discount on food and beverage for a maximum of 4 people. At check-in, you will be required to present a valid credit card for pre-authorisation or to lodge a £50 cash deposit in order to have a charge facility. The discount will be applied at check out when the bill is settled.

• Use of the sleepover scheme is not permitted whilst an employee has a formal disciplinary warning on file

• Payment of the final account at check-out is your responsibility.

Employed continuously for longer than 6 months? Have a 2 night stay in any 12 month period, on us.

We know you work hard creating outstanding experiences for our guests. Which is why we know you deserve to be treated to a little R&R every now and then! Your room is completely free, on us - to be used for a stay-cation, a weekends away or for whenever you're traveling and looking for a home-from-home. 

Oh, and if that isn't enough? In addition to your free room and breakfast for two people, you'll also be eligible for a 50% discount on food and beverage for a maximum of 2 people during your stay! Winner!

The offer is of course subject to availability, so keep in mind that our city center, London and Bath hotels fill up pretty quickly, and so, whilst we would love to accept every request, every time, we may not always have rooms available when you need them if the hotel is above or forecast to be above 95% at the time of request.

We also know that you may not have had the opportunity to claim your sleepover during Covid-19, please bare with us when trying to re-book, as there is likely to be a backlog of people booking in for their benefit. If you don't get in when you'd like to, we promise that you'll be able to carry over this over.

How do I book?

1. Check availability online at your preferred destination hotel

2. Ask your Area General Manager to complete a Kew Green Sleepover Booking Request (available via the HR Hub) and once completed, email it to the Area General Manager for approval

3. Once approved, you'll receive a confirmation number on your approved/signed Kew Green Sleepover Booking Request Form and it'll be sent back to your Area General Manager.

4. Your Area General Manager will share with you the authorised booking form which you can provide when you arrive and check in to your destination hotel. Simple! :)

The important T&C part...

• Up to 2 children under the age of 13 may stay in the room at no extra cost when sharing with up to 2 adults if suitable accommodation is available

• In order to qualify for the 50% F&B discount, at check-in, you'll need to present a valid credit card for pre-authorisation or to lodge a £50 cash deposit in order to have a charge facility. The discount will be applied at check out when the bill is settled

• Employees will not be eligible for this benefit if there are disciplinary proceedings against them or if they are serving their notice.

• The number of Kew Green Sleepovers bookings taken at a hotel is at the Area General Manager’s discretion and dependent on anticipated occupancy.

• The Sleepover benefit is a two night stay and cannot be taken as separate one night stays. A maximum of 1 room may be booked for a Sleepover. Bookings must be made at least 1 day in advance and cannot be made more than 90 days in advance.

This rate is available if you are travelling for business purposes and staying in a Kew Green owned or managed hotel. 

You can only book accommodation for business purposes if the travel time from your previous location or normal home address to the relevant hotel is in excess of 1.5 hours or you are required to be present at the hotel before 8am. 

Bookings should be made by contacting either the Area General Manager directly or via the hotel specific reservations email address quoting KGH Employee Rate – Business Travel.

All bookings are subject to availability and a request may be refused if occupancy is above or forecast to be above 95% at the time the booking is requested.

The cost per night for business travel across the Kew Green estate is £35 per night including breakfast. Exceptions are Edinburgh £80 per night including breakfast and £100 per night including breakfast at any London property.

No discounts are available for food and beverage consumption during the stay. These will be charged at normal guest rates.

When travelling on business, you must settle your bills on departure either by paying yourself or providing your Area General Manager or Director’s credit card details.

Any approved personal expenditure incurred should be claimed in the usual way, please see the expenses policy.

Where conference rooms are required for internal training or meetings, a Day Delegate Rate of £25 per person will be charged.

This rate includes provisions of:

• • Arrival, mid-morning and afternoon refreshments

  • Buffet lunch served in the meeting room or restaurant

  • All AV equipment required unless an additional hire charge will be incurred by the hotel

Any overnight accommodation requirements will be charged at the Colleague Business Travel rate.

Bookings should be made by contacting the relevant Area General Manager directly and are subject to availability. The Area General Manager may refuse a booking if conference business levels are high.

Day Delegate fees must be paid to the host hotel before departure. You should either pay yourself or provide your Area General Manager or Director’s credit card details.

Any approved personal expenditure incurred should be claimed in the usual way, please see the expenses policy. 

In addition to our Kew Green colleague rates, you are also entitled to discounts at other hotels which are operated by your employing hotel’s brand partner. For further details, please speak to your Line Manager.

Central Support colleagues may also qualify for discounted rates with our brand partners (subject to conditions). Please contact the People Team for further details.

Terms and conditions apply to all brand partner employee rate programmes.

In addition to our Employee Rate we also offer a Friends and Family discounted rate at Kew Green Group hotels.

The Room Only rate varies but is a 20% reduction on the best flex room only rate. A full list of rates by hotel can be obtained by your Line/ General Manager.

Before requesting a booking, you should check availability online at your Friends and Family’s preferred Kew Green estate destination hotel.

All bookings are subject to availability and a request may be refused if occupancy is above or forecast to be above 95% at the time the booking is requested.

If rooms are available, you should ask your Line/ General Manager to request a room on Friends and Family Rate. Your Line/ General Manager will issue you with the relevant confirmation number to quote on check-in.

A maximum of 2 rooms may be booked on this rate for up to 7 night per hotel. Bookings must be made at least 1 day in advance and cannot be made more than 90 days in advance.

In addition to the discounted room rate, your Friends and Family will be eligible for 20% discount on food and beverage for a maximum of 4 people.

Once you receive a confirmation number for a reservation, the hotel cannot withdraw the rate, modify or cancel the reservation regardless of any change in anticipated occupancy or other circumstances.