UPDATES
Shipping is available to contiguous U.S. states, Alaska and Hawaii addresses only.
✔ Can Ship to Hawaii and Alaska.
❌ Can't ship to U.S. Territories such or Puerto Rico.
❌ Can't ship to to P.O. Boxes.
❌ Can't ship to International shipping addresses.
❌ Can't ship to Military addresses. APO/FPO/DPO: (Air/Army Post Office, Fleet Post Office or Diplomatic Post Office)
❌ Can't accept payment from International billing addresses.
❌ Can't allow to allow pickup for Private Courier or Freight Forwarders.
Bluemercury Returns/ Maersk
7280 Oakley Industrial Blvd
Fairburn, GA 30213
2 Shipping Methods are offered to customers at checkout:
Ground shipping
Two-Day shipping
Orders placed before 12 p.m. ET will be processed the same business day.
Orders purchased on weekends, federal holidays, or purchased on weekdays after 12 p.m. will be processed the next business day.
Business Days are Monday - Friday [9am -5pm].
Saturday and Sunday are not considered Business Days.
Processing Time means the time required to process the payment for an order
and pack/prepare the package for shipment. [ Average Processing time is 24 - 48 Business Hours ]
Shipping Time means how long the package is in-transit with the Shipping Carrier.
(24 - 48 Business Hours to process & prepare for shipment) + (7-10 Business Days to ship to address) = Overall time until order is delivered.
Processing Time + Shipping Time before order is delivered
For Signed-In BlueRewards Member: Free Standard Ground Shipping for all orders with no order minimum
For Non-BlueRewards Members or Not Signed-In Members: Shipping cost is $7.00
⭐Orders placed before 12 p.m. ET will be processed the same business day.
⭐Orders purchased on weekends (Sat and Sun), federal holidays, or purchased on weekdays after 12 p.m. will be processed the next business day.
Even if a customer has an account, they have to be signed in to their account during checkout, to receive Loyalty Shipping Benefit
aka Free Ground Standard Shipping or Free Two Day Shipping for Orders over $150.
Applying a discount code will not affect any Free Shipping Benefit or Promotion.
(24 - 48 Business Hours to process & prepare for shipment) + (2-3 Business Days to ship to address) = Overall time until order is delivered.
Processing Time + Shipping Time before order is delivered.
For Signed-In BlueRewards Member: Free Two Day shipping with orders over $150
For Non-BlueRewards Members or Not Signed-In Members: Shipping cost is $10.00
⭐Orders placed before 12 p.m. ET will be processed the same business day.
⭐Orders purchased on weekends (Sat and Sun), federal holidays, or purchased on weekdays after 12 p.m. will be processed the next business day.
Even if a customer has an account, they have to be signed in to their account during checkout, to receive Loyalty Shipping Benefit
aka Free Ground Standard Shipping or Free Two Day Shipping for Orders over $150.
Applying a discount code will not affect any Free Shipping Benefit or Promotion, unless it brings the subtotal below the $150 requirement.
If a product is marked as available for Ground Shipping only - then the order cannot be shipped with Two Day Shipping or Overnighted.
The system will not allow either shipping method to be selected if a Ground Shipping Only product is in the bag.
Applying a discount code will not affect any Free Shipping Benefit or Promotion.
Replacement order- Ground Shipping (3-7 days) - $0.00
Replacement order- Two-Day Shipping (excludes PO Box or APO/FPO) - $0.00
Replacement Order- Overnight Shipping (excludes PO Box or APO/FPO) - $0.00
If this is the case, then can select Replacement Order- Overnight Shipping (excludes PO Box or APO/FPO) - $0.00 option.
Ground Shipping Only
Restricted Hazardous Item Shipping
Cannot ship with Two Day Shipping or Overnight Shipping
Certain items considered to be hazardous materials include aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover and fragrances). These items are required by the U.S. Department of Transportation to be shipped by ground-only transport due to air transport restrictions and regulations.
All orders containing hazardous materials can only be shipped via ground to addresses within the continental U.S. and cannot be shipped to Alaska, Hawaii, U.S. territories, PO Boxes or APO/FPO addresses.
How to confirm if a product is a Ground Shipping Only product in Shopify
Step 1.) Click "All Products" in Shopify
Step 2.) Click "Tagged with" option on the right hand side of the "Filter products" Search Bar
Step 3.) Type in " data::is dangerous "
Step 4.) In the "Filter products" Search Bar, Type in the name of the product
If the product does not appear as a search result, then it is not a Ground Only Shipping Product.
If it does appear as a search result, then it is a Ground Only Shipping product.
Return to Sender requests
▶ is a request asking (UPS) to no longer be deliver a package to its designated shipping address, and to instead ship it back to our warehouse to process as a return.
Although sending this request will not guarantee that UPS can successfully return this order to sender, we will ensure that you receive the best possible resolution we have available.
If this return to sender request has been approved by UPS, it will reflect this update via the provided tracking associated with this order.