What is White Glove Service? 

White-glove customer service is the process of surpassing clients’ expectations by prioritizing their needs, genuinely caring about their success, personalizing their experience, and solving for issues before they arise. The key to providing white-glove service is being exceptional in your care, attention, and attitude toward customers.

White-glove customer service isn’t about providing a premium experience only to 

the most profitable or valuable buyers, it’s about providing a premium experience to everyone. 

Everyone deserves to enjoy the best of what our company has to offer.

All Bluemercury customers should leave happy and satisfied with their shopping experience.

Remember: 

Customers typically call in when there is an issue that they need help to resolve. 

If the customers did not have any issues, what would customer service do?