Managing Duplicate Records

Every time a subject’s record is saved to the Lifetouch Portal, a check is made to see if the student ID, or the student’s name and grade, already exist in the Portal’s database. If a duplicate is found, you are prompted with the following message:

You have three options on how to respond:

• • You can click CANCEL and return to the previous screen (Add or Edit Record) and continue editing. 

  • Select a record from the list on the left and continue editing that record.

  • Click CONTINUE or CONTINUE ADDING NEW RECORD to save the record you created or edited.

Refer back to Editing a Subject's Data or Adding a New Subject for the steps to add a new record or save an edited record.