Videos must be uploaded under the English (Australia) flag
In the media library open the videos folder: /sitecore/media library/videos
2. Change the flag to English (Australia)
3. Create or open the folder you wish to add the video to
For market colleagues, open the features folder: /sitecore/media library/videos/features/your market
4. Click 'Upload files (advanced)' under the folder tab and select the video you wish to upload. File format MP4 should be used
5. Click 'Upload'
6. Click on your uploaded video file and ensure there is a URL populated in the ContentDeliveryURL field. If there is not, contact Website Support