Publishing Layout

SOP

When to Fail a Job

Fail the job if any of the following apply:

• The job is not published at install.

• During a service appointment sent specifically to complete provisioning, provisioning is still not completed.

• Required documentation (e.g., optimizer map) is missing or not uploaded.

If any of these issues are caught during your audit:

• Fail the job for quality.

• Text the crew.

• Schedule a return trip to collect all required information and complete provisioning.
  
  

Needs Scope Handling

• If a Needs Scope ticket is created, follow the associated training.

• If the job cannot be published for any reason (e.g., missing optimizer map, missing inverter serial numbers):

  • Process the Needs Scope.

  • Move the project to Ready to Be Scheduled.