The Audit Queue 2.0 is often referred to as the Live Queue and is our number 1 priority. These are jobs that are submitted with crews on site and waiting for us to complete their audit so that we can reach out to them with corrections if necessary. We try to keep this queue cleared at all times and keep an eye on it throughout the day because it will continuously have work placed in it.
This queue will have multiple works types in it, as can be seen in the image to the left and the image below. The work type and history of the job determines how we ought to work on the service appointment. Use the provided links to learn more about auditing a full install and how to navigate service appts.