Embedded Files
Joint Support Stack
Joint Support Stack
Focus: Joint mobility and cartilage support
HERO: Cartilage Revive+
Cross-sell 1: Golden Revive+.
Cross-sell 2: Total Revive+.
Generic: UpWellness Coffee.
Cross Selling Strategy
Highlight the benefit of each product using open-ended questions
Understand the customer’s health goals
Avoid diagnosing.
Position as a joint support stack
Call Execution
Introduce add-ons while preventing refunds.
Protect revenue while maintaining trust.
Practice offering the full sequence before closing the call.
Coaching Language
“Many customers using Cartilage Revive+ also add Golden Revive+ because it helps support overall joint comfort and mobility. Would you like me to include that today?
No: I understand (address why cx declined). Most customers also purchase (cross -sell 2) due to the (explain benefits) which may help with (restate cx pain point). I can offer you a discount of 10% to get you started, ok?
Before we wrap, are you a coffee drinker? I ask bc our Upwellness coffee is organic, low acid, and is the only coffee that Dr. Josh drinks."
Joint Stack Final.mp48:59 mins
Liver Support Stack
Liver Support Stack
Focus: Liver support and detox pathways
HERO: Ultra Liver
Cross-sell 1: LTV Hydration
Cross-sell 2: Total Revive+
Generic: UpWellness Coffee
Cross Selling Strategy
Translate customer language into product relevance
Identify the primary concern, ask discovery questions, and avoid medical claims.
Call Execution
Practice using detox and fatigue conversations to introduce hydration and digestion support.
Reinforce trust-building language.
Coaching Language
“Customers supporting their liver with Ultra Liver often add LTV Hydration because hydration helps the body function efficiently during detox support.”
Liver Support Final.mp48:49 mins
Digestive Nutrient Absorption Stack
Digestive Nutrient Absorption Stack
Focus: Digestion and nutrient absorption
HERO: Total Revive+
Cross-sell 1: Ultra Liver
Cross-sell 2: LTV Hydration
Generic: UpWellness Coffee
Cross Selling Strategy
Ask effective health-goal questions, avoid discovery mistakes, and explain how digestion support complements other supplements.
Call Execution
Practice recommending Total Revive+ when customers mention bloating, digestion, or wanting better results from other products.
Coaching Language
“If you're taking several supplements, Total Revive+ helps the body absorb nutrients more efficiently. Many customers pair it with UpWellness Coffee for daily energy.”
Digestion_&_Absorption.mp47:34 mins
Inflammation Balance Stack
Inflammation Balance Stack
Focus: Swelling and comfort support
HERO: Golden Revive+
Cross-sell 1: Cartilage Revive+
Cross-sell 2: Total Revive+
Generic: UpWellness Coffee
Cross Selling Strategy
Listen for secondary opportunities
Connect inflammation concerns to joint support
Use soft recommendation language without sounding pushy
Call Execution
Practice transitioning from product education into a natural bundle offer.
Reinforce offering after issue resolution and before call close.
Coaching Language
“Since Golden Revive+ helps support inflammation balance, some customers also pair it with Cartilage Revive+ for structural joint support.”
Golden Revive + Stack.mp48:01 mins
Digestive Wellness Product Stack
Digestive Wellness Product Stack
Focus: Microbiome balance and gut support
HERO: Probiotic+
Cross-sell 1: Total Revive+
Cross-sell 2: Ultra Liver
Generic: UpWellness Coffee
Cross Selling Strategy
Bundle by concern, explain probiotic vs enzyme support, and use consultative language tied to digestion goals.
Call Execution
Practice building a full gut-health sequence and delivering all three offers naturally during support calls.
Coaching Language
“Probiotic+ supports gut balance, and many customers combine it with Total Revive+ to support digestion and nutrient breakdown.”
microbiome1.mp48:59 mins
Mood and Emotional Balance Stack
Mood and Emotional Balance Stack
Focus: Mood, stress, and emotional balance
HERO: Mind & Mood
Cross-sell 1: Ultra Hormone Balance
Cross-sell 2: Golden Revive+
Generic: UpWellness Coffee
Cross Selling Strategy
Listen for emotional and lifestyle cues, identify stress-related secondary opportunities, and connect products without diagnosing.
Call Execution
Practice using mood and stress conversations to introduce hormone or inflammation support before call close.
Coaching Language
“Customers using Mind & Mood sometimes add Ultra Hormone Balance because stress and hormone balance often work together.”
Mind and Mood 1.mp48:01 mins
Hormone Support Stack
Hormone Support Stack
Focus: Hormone support and balance
HERO: Ultra Hormone Balance
Cross-sell 1: Mind & Mood
Cross-sell 2: Rest & Recharge
Generic: UpWellness Coffee
Cross Selling Strategy
Value framing, handling price hesitation, and positioning a hormone support bundle around the customer’s overall wellness goal.
Call Execution
Practice responding to hesitation while maintaining confidence and moving through the sequential offer path.
Coaching Language
“Since hormones can affect sleep and mood, many customers pair Ultra Hormone Balance with Rest & Recharge for nighttime recovery.”
Hormone Support 2.mp48:59 mins
Rest and Recovery Product Stack
Rest and Recovery Product Stack
Focus: Sleep, recovery, and rest quality
HERO: Rest & Recharge
Cross-sell 1: Mind & Mood
Cross-sell 2: Ultra Hormone Balance
Generic: UpWellness Coffee
Cross Selling Strategy
Identify sleep-related concerns, ask open-ended lifestyle questions, and position sleep support as part of a broader stress-recovery stack.
Call Execution
Practice using save calls and support calls to offer sleep-related bundles while protecting trust and avoiding pressure.
Coaching Language
“Customers looking to improve sleep with Rest & Recharge often add Mind & Mood to support relaxation and emotional balance.”
REST AND RECHARGE.mp47:59 mins
Hydration and Cellular Support Stack
Hydration and Cellular Support Stack
Focus: Hydration, energy, and cellular support
HERO: LTV Hydration
Cross-sell 1: Total Revive+
Cross-sell 2: Ultra Liver Up
Generic: UpWellness Coffee
Cross Selling Strategy
Train agents on cross-sell timing, soft-custom phrasing, and how to connect low energy or wellness goals to hydration support.
Call Execution
Practice inserting the offer naturally into the call flow and moving smoothly from primary to backup offer if declined.
Coaching Language
“Since LTV Hydration supports energy and cellular function, some customers also add Total Revive+ to support digestion and nutrient absorption.”
LTVHydration1.mp47:40 mins
Immune and Skin Support
Immune and Skin Support
Focus: Immune, skin, and wellness support
HERO: Manuka Miracle
Cross-sell 1: ACV Secret
Cross-sell 2: Total Revive+
Generic: UpWellness Coffee
Cross Selling Strategy
Teach agents to bundle by concern, connect skin and gut support, and use discovery questions to uncover wellness goals.
Call Execution
Practice introducing complementary wellness products in a natural, educational way while preserving rapport.
Coaching Language
“Customers focused on immune support with Manuka Miracle sometimes add ACV Secret as part of their daily wellness routine.”
Manuka1.mp48:55 mins
Skin Hydration and Repair Stack
Skin Hydration and Repair Stack
Focus: Skin Hydration, Repair, and Internal Skin Support stack
HERO: LTV Hydration
Cross-sell 1: Total Revive+
Cross-sell 2: Ultra Liver Up
Generic: UpWellness Coffee
Cross Selling Strategy
Guide customers using a layered approach, connecting internal skin support, external care, and nutrient absorption without overwhelming or applying pressure.
Call Execution
Practice skin-related conversations using a calm, educational flow that reinforces the hero product first, then expands step-by-step into external and internal support.
Coaching Language
“Customers using ACV Secret for internal skin support often add Manuka Miracle for hydration and repair, and Total Revive+ to support nutrient absorption and overall skin health.”
ACV.mp46:36 mins
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