Timesheet Adjustment

SAMPLE TEMPLATE FOR REQUESTING TIMESHEET ADJUSTMENT:

https://docs.google.com/document/d/1HY5LmxwMX1_BGfnAcK3vyjIoMEm3KqXJkufXZZKvAtw/edit?usp=sharing 

CONTRACTOR'S RESPONSIBILITY:

• The accuracy of the timesheet is the contractor's responsibility.

• Suppose there are timesheet errors for correction with valid reason and proof of work. In that case, the contractor must immediately request a timesheet adjustment to their Staff Services Partner (SSP) after their work schedule ends (within 24 hours).

• The contractors must initiate requests for timesheet adjustments and not wait for their CP to remind them to request timesheet adjustments.

• The invalid timesheet (timesheet with errors) could be forfeited after the Payments Team cut-off, late concerns would not be accepted after these deadlines: (a) every 16th of the month or after 1 business day for payment cycle, 1-15, (b) every 1st of the month or after 1 business day for payment cycle, 16-31.

REQUESTING FOR TIMESHEET ADJUSTMENTS

1. Daily Review: Each staff member must review their timesheet daily to ensure accuracy. This is crucial as it directly affects your payment.

2. Immediate Corrections: If you find any errors in your timesheet, you must correct them within 24 hours after your work schedule ends. Prompt corrections ensure that your payment is processed correctly and on time.

3. Request for Timesheet Adjustment:

   • If there are errors, you must email a request for timesheet adjustment after your work schedule ends. For your convenience, we have prepared a: Sample Template: Request for Timesheet Adjustment  

   • You must also attach the following four solid proofs of work: (1) End-of-Day (EOD) Report to the Client, (2) Computer History Screenshot showing the date and time you started and ended your work, (3) Relevant work files from that day, and (4) Communications on that day with date and time stamps

4. Disapproval of Timesheets: BruntWork Staff Services can disapprove timesheets if there are no requests for corrections based on the Fast DTR Report Team cut-off, if there is no solid proof of work, or if dishonesty is detected.

5. Impact on Performance Evaluation: If a staff member consistently shows poor timesheet management, it will negatively affect their performance evaluation and rehire eligibility.

REMINDERS ON TIMESHEET MANAGEMENT

All staff must practice effective timesheet management to ensure on-time payment of their salary:

• Clock in (time in) using your scheduled shift - The main advantage is securing auto-approval of your timesheet and ensuring timely payment on each payday.

• Avoid clocking in using an unscheduled shift - Unscheduled shifts will be placed in pending timesheets, requiring manual approval, which could be prone to errors and may lead to payment delays, especially during sudden SSP changes. The unscheduled shift is mainly for recording excess hours or overtime. If you have no scheduled shift, request your SSP to create a scheduled shift for you.

• Use an alarm clock on your phone to track your time in and out - This prevents forgetfulness and avoids excessive breaks that could lead to reduced salaries. Nowadays you can customize your alarm clock in your mobile phone to include multiple alarms for your clock in and out as well with your break schedules. 

• Clock out (time out) properly: To ensure that you are paid properly, it's important to end your shift and take breaks as scheduled. One way to help with this is by setting an alarm on your mobile phone. This will remind you when it's time to take a break or end your shift, helping to ensure that your timesheet is automatically approved and your pay is secure.

• Provide countermeasures or solutions for redundant errors on your timesheet - Always find ways to minimize errors and prevent recurring mistakes

• Conduct basic troubleshooting if you encounter errors in Fast DTR - sign out and sign in again, and refresh your page. Errors may happen if you sign in on a different device. The software developers have already corrected most errors. If you encounter any system errors, please take a screenshot and report it:  Report Fast DTR Error Form

• Be honest when you request for timesheet adjustment - Provide proof of work, appropriate screenshots with date and time, and other evidence for justification to the Payroll Team and Client Success Manager (CSM) as they evaluate the request. Dishonesty may have a negative effect on your employment. You may use the sample template: Sample Template: Request for Timesheet Adjustment