For basic troubleshooting with the Fast DTR system, please start by refreshing your screen. If the issue remains unresolved, try signing out and then signing back in again. Should these steps not rectify the problem, we encourage you to report it promptly using this link: https://share.hsforms.com/1bN_hOoaDSky48xFBhYKo3g52hbh
Please watch the vide on basicFast DTR troubleshooting when there are errors: