Refund of Prepayment

I booked a car but you canceled it, when I will receive my prepayment back? 

Dear Customer,

Thank you for your request and for choosing Economybookings.com.

1. Money on HOLD OK

We regret to inform you that your car reservation was not confirmed by the supplier, resulting in the cancellation of your booking.

Please be assured that a refund should be credited to your account within one business day.

We apologize for any inconvenience this may cause and appreciate your understanding. Should you have any questions or need further assistance, please do not hesitate to contact us.

Best Regards,

2. Money was “charged ok”

Dear Customer,

Thank you for your request and for choosing Economybookings.com.

We regret to inform you that due to technical issues, the car rental company is unable to confirm your reservation. Unfortunately, we do not have any alternatives to offer at this time, and as a result, your booking has been canceled.

Please be assured that a full refund is being processed. The refund should be credited to your account within 3-5 business days.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,