General cancellation

What is Economy Bookings cancellation policy?   

Dear Customer,

Thank you for your request.

This is the cancellation policy according to our terms and conditions:

4.2.5. You may cancel your booking and receive a 100% refund up to 48 hours before pick-up. The booking will be refunded to your E-Wallet in the form of BookingCredit™. You may withdraw it to your original payment method free of charge or use it as credit for future bookings.

Cancellation and refund to the original payment method is not available if requested less than 48 hours before the pick-up.

4.2.6. If cancellation is made less than 48 hours before scheduled pick-up time, no refund will be provided.

4.2.9. Bookings made within 48 hours of the pick-up time are non-refundable.

If have purchased Last Minute Cancellation

11.5. Last Minute Cancellation is not valid if you cancel your booking less than one hour before pick-up. When you cancel your booking, the price of Last Minute Cancellation remains non-refundable. If you have purchased Last Minute Cancellation and cancel your booking less than 48 hours prior to pick-up, you will receive in your E-Wallet the full amount paid, excluding the cost of Last Minute Cancellation Please note that in this case you will not be able to withdraw the funds to your original payment method and can only use them for future rentals. You can cancel your Last Minute Cancellation within 24 hours from the moment you have added it to your booking.

Best Regards,