How to cancel a booking

How do I cancel my booking? 

Can you help me to cancel the booking?

I want to cancel my booking.

How do I cancel my booking online?

I do not need the booking anymore, how do I cancel?

How can I cancel my booking if due to a flight delay I will arrive later but car rental company will be closed at this time?

I have an emergency situation and wont be able to pick up the car, how can I cancel?

Can you cancel my booking since I need to go to doctor?

Cancellation more than 48h before:

Dear customer,

Thank you for your request

If you need to cancel the reservation please check the instructions below. Please note, that depending on the time 

of cancellation, the amount that you can withdraw will be changing (See Terms & Conditions, article 4.2.5. and section 4.4)

1.  Please go to the website of EconomyBookings.com and make sure you have registered an account.

2. When you Sign In please find the Bookings section

3. You will see your Accepted/Pending/Past bookings, chose “accepted”, find booking and click on the green button "Overview"

4. By scrolling down you will find the button "CANCEL"  -  continue with the cancellation

5. Click on Free Cancellation & Receive xxx EUR Credit

6. You will see the message "Booking canceled"

7. You will receive an email with the information the booking was “canceled”

8. You will receive another email about “Your Wallet was credited”

9. On the bottom of email, you will see LINK, which is clickable  - you need to click on it

10. Press button “ Card refund ”

11. You will receive a verification email - please click on “confirm”

12. If everything is correct - you will see a “Thank You!” on our main web page

Thank you for choosing EconomyBookings, and we hope to have the opportunity to serve you in the future.

Kind regards,

Cancellation less than 48h before (no LMC) :

Dear customer,

Thank you for your request.

We would like to inform, that there will be no refund, based on our terms and conditions, article 4.2.6, which you have read and agreed, please see below:

4.2.6. If cancellation is made less than 48 hours before scheduled pick-up time, no refund will be provided.

Thank you for choosing EconomyBookings, and we hope to have the opportunity to serve you in the future.

Kind regards,

Cancellation less than 48h with LMC :

Dear customer,

Thank you for your request.

We would like to inform that You can keep funds ONLY on E-Wallet, according to the article of Cancellation policy:

11.5. If you have purchased Last Minute Cancellation and cancel your booking less than 48 hours prior to pick-up, you will receive in your E-Wallet the full amount paid, excluding the cost of Last Minute Cancellation Please note that in this case you will not be able to withdraw the funds to your original payment method and can only use them for future rentals. 

Thank you for choosing EconomyBookings, and we hope to have the opportunity to serve you in the future.

Kind regards,