Invoice

A frequent question from customers is to receive a copy of their invoice. The invoice is sent in the email with the T&T. Please find procedure below to send the invoice again.

Retrieve the order.

In the menu on the left, click on Invoices

Click on the invoice to open it

NOTE: if the customer wants a different billing adress, modify it before going to the next step

Now click on Print.

A pop-up will open. You need to download the invoice and save it as a PDF file.

Now go to Robin and send the invoice as an attachment.

Page updated

Report abuse