Spareparts Dab (exotic)

If a customer wants to order an article that is not available in our shop, please apply below procedure.

• Request from CS to Stefano / Riccardo

• Stefano / Riccardo confirms possible lead time to CS as well as price and transport costs

• Stefano / Riccardo informs Bart / Daria

• Bart / Daria will message CS whenever item has been activated

• CS will insert the manual order and will notify Stefano/Riccardo to manage the DD

We are investigating as well the proper way to charge the freight costs to the customer.

Of course, this procedure needs to be used for all the cases outside warranty and/or transport damages.