GM Operations
Annual Inspections
CapEX Process & Oversight
Campground Sign Replacement
Camp Store Best Practice
Constellation of Success
Contractor Waiver of Liability
Cosmic Cleaning Checklist
Day Passes
Equipment & Vehicle Oversight
Field Level Property Inspections
Guest Experience
Guest Referral Program
How to Handle Charge Backs
How to Test WIFI
Incident Reporting
Issuing Refunds Via Check
Key Log Accountability
Licensing Process
Mission Retail
New Users (Newbook & Venmo Sumo)
Onsite Cash Handling and EOM Closeout Process
Property Expense Approval Process
Property Inspection Report
Purchase Order (Store)
Receiving/Finalizing Purchase Order
Registered Sex Offender
Requesting SSC Certificate of Certificate of insurance to Vendors
Seasonal Rate & Implementations
Startle Music Service
SSC Photo Guidelines
Sage - Master Chart of Accounts
Regional Property Inspections
Weekly Accounting Procedure
VenueSumo
Training Videos (VenueSumo)
HR
See HR tab for links to SharePoint folders
Marketing
2025 Themed Months
Birdeye
Social Media Posting
Communication
After Hours Phone
Communication Flow
SSC Call Flow Process
SOP Roll Out Process
Maintenance
Electrical
Jumping Pillow
Lock Out Tag Out
Off Season Energy Conservation
Pre-Arrival Site Check
Post-Departure Site Check
Pre-Operational Inspection
Propane
Pool
Riverside Retros
Front Desk/Housekeeping
End Of Shift Cash Closing
Arcade Reimbursement
Golf Carts
Binocular Rental
Bounced Check Collection
Employee Discount
After Hours Check InÂ
Safety
Chemical Storage
Safety Data Sheets
Guest InteractionsÂ
Blocked Guest
De-Escalating Upset Guest
Google Review Cards
Managing Impaired Guest
SSC Merch - Themed Weekend Prize
IT
Anatomy of a Spam Email