Support Numbers

Bask

Tech Support 866-929-3820

Account # 2351910

Device Name Examples for Campgrounds:

• SSAP Manager

• SSAP FD 1

• SSAP FD 2

Device Name Examples for HQ:

• Gayle Simmons

When/What to call for:

• Any issues with Microsoft based software. (Outlook, Teams, Word, etc.)

• Any device technical issues such:

  • Hooking up a printer or a printer stops 

  • Computer Screen glitching

  • Device Update pop ups

  • Background device clean up (if your device is running slower than normal)

• Malware Protection (basic device security)

  • If you click on something or open an attachment that you should not have and feel your device might be compromised

  • Malware update pop ups

IT email

When/What to email it@ for

• Bask is unable to help on any situation

• Your device will no longer turn on 

• Your device has parts coming off or apart

• You need security access in SharePoint

• You have spoken to your RDM, and they have advised you to reach out to IT