Service Level-
Why is the work described in the service level needed?
To provide an outline on how to rent Binoculars to our guests allowing them to enjoy the night sky, bird watching or other entertainment.
Provide accountability for both the guest and team members for each pair that is rented and returned.
Operation Standards
How will the work described in the service level be done?
Binoculars can be purchased on site through Campspot as an add-on.
This will attach the rental to the guest's reservation for accountability.
Please print and Post the Binocular Rental Sheet for the Binocular Rentals
This will allow each Team Member to see where the binoculars should be at any given time.
When is the work described in the service level to be done and when is it not to be done?
Each time a pair of binoculars is rented and returned
Who is to do it?
GM or Front Desk Staff