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Property Management
  • Table of Contents
  • 2025 Checklists & Guidelines
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  • Quick Access Links
    • Support Numbers
  • GM Operations
    • Annual Inspections
    • Campground Sign Replacement
    • Camp Store Best Practices
    • CapEX Process & Oversight
    • Constellation of Success
    • Contractor Waiver of Liability
    • Cosmic Camper Referral Program
    • Cosmic Cleaning Checklist
    • Day Passes
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    • Field Level Property Inspections
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    • Guest Referral Program
    • How to Test WIFI
    • Incident Reporting
    • Issuing Refunds Via Check
    • Key Log Accountability
    • Licensing Process
    • Mission Retail
    • New Users (Newbook & Venmo Sumo)
    • Onsite Cash Handling
    • Property Expense Approval Process
    • Property Inspection Report
    • Requesting SSC Certificate of Insurance to Vendors
    • Purchase Order (Store)
    • Receiving/Finalizing Purchase Order
    • Regional Property Inspections
    • Registered Sex Offender
    • Sage - Master Chart of Accounts
    • Seasonal Rate & Implementation
    • SSC Photo Guide
    • Startle Music Service
    • Weekly Accounting Process
    • VenueSumo
      • Training Videos
  • HR
  • Marketing
    • 2025 Themed Months
    • Birdeye
    • Social Media Posting
  • Communication
    • After Hour Phone
    • Communication Flow
    • SSC Call Flow Process & Policy
    • SOP Roll Out Process
  • Maintenance
    • Electrical
    • Jumping Pillow
    • Lock Out Tag Out
    • Off Season Energy Conservation!
    • Pre-Arrival Site Check
    • Post Departure Site Check
    • Pre-Operational Inspections
    • Propane
    • Pool
    • Riverside Retros
  • Front Desk/Housekeeping
    • End of Shift Cash Closing
    • Arcade Reimbursement
    • Golf Cart
    • Binocular Rental
    • Bounced Check Collection
    • Employee Discount
    • After Hours Check In - W/ & W/out Reservation
  • Safety/Guest Interaction/IT
    • Arcade Reimbursement
    • Blocked Guest
    • Chemical Storage
    • De-Escalating Upset Guest
    • Google Review Cards
    • Managing Impaired Guest
    • Safety Data Sheets
    • Spam Email Anatomy!
Property Management
  • Table of Contents
  • 2025 Checklists & Guidelines
  • 2025 Seasonal Sales Process
  • Quick Access Links
    • Support Numbers
  • GM Operations
    • Annual Inspections
    • Campground Sign Replacement
    • Camp Store Best Practices
    • CapEX Process & Oversight
    • Constellation of Success
    • Contractor Waiver of Liability
    • Cosmic Camper Referral Program
    • Cosmic Cleaning Checklist
    • Day Passes
    • Equipment and Vehicle Oversight
    • Field Level Property Inspections
    • Guest Experience
    • Guest Referral Program
    • How to Test WIFI
    • Incident Reporting
    • Issuing Refunds Via Check
    • Key Log Accountability
    • Licensing Process
    • Mission Retail
    • New Users (Newbook & Venmo Sumo)
    • Onsite Cash Handling
    • Property Expense Approval Process
    • Property Inspection Report
    • Requesting SSC Certificate of Insurance to Vendors
    • Purchase Order (Store)
    • Receiving/Finalizing Purchase Order
    • Regional Property Inspections
    • Registered Sex Offender
    • Sage - Master Chart of Accounts
    • Seasonal Rate & Implementation
    • SSC Photo Guide
    • Startle Music Service
    • Weekly Accounting Process
    • VenueSumo
      • Training Videos
  • HR
  • Marketing
    • 2025 Themed Months
    • Birdeye
    • Social Media Posting
  • Communication
    • After Hour Phone
    • Communication Flow
    • SSC Call Flow Process & Policy
    • SOP Roll Out Process
  • Maintenance
    • Electrical
    • Jumping Pillow
    • Lock Out Tag Out
    • Off Season Energy Conservation!
    • Pre-Arrival Site Check
    • Post Departure Site Check
    • Pre-Operational Inspections
    • Propane
    • Pool
    • Riverside Retros
  • Front Desk/Housekeeping
    • End of Shift Cash Closing
    • Arcade Reimbursement
    • Golf Cart
    • Binocular Rental
    • Bounced Check Collection
    • Employee Discount
    • After Hours Check In - W/ & W/out Reservation
  • Safety/Guest Interaction/IT
    • Arcade Reimbursement
    • Blocked Guest
    • Chemical Storage
    • De-Escalating Upset Guest
    • Google Review Cards
    • Managing Impaired Guest
    • Safety Data Sheets
    • Spam Email Anatomy!
  • More
    • Table of Contents
    • 2025 Checklists & Guidelines
    • 2025 Seasonal Sales Process
    • Quick Access Links
      • Support Numbers
    • GM Operations
      • Annual Inspections
      • Campground Sign Replacement
      • Camp Store Best Practices
      • CapEX Process & Oversight
      • Constellation of Success
      • Contractor Waiver of Liability
      • Cosmic Camper Referral Program
      • Cosmic Cleaning Checklist
      • Day Passes
      • Equipment and Vehicle Oversight
      • Field Level Property Inspections
      • Guest Experience
      • Guest Referral Program
      • How to Test WIFI
      • Incident Reporting
      • Issuing Refunds Via Check
      • Key Log Accountability
      • Licensing Process
      • Mission Retail
      • New Users (Newbook & Venmo Sumo)
      • Onsite Cash Handling
      • Property Expense Approval Process
      • Property Inspection Report
      • Requesting SSC Certificate of Insurance to Vendors
      • Purchase Order (Store)
      • Receiving/Finalizing Purchase Order
      • Regional Property Inspections
      • Registered Sex Offender
      • Sage - Master Chart of Accounts
      • Seasonal Rate & Implementation
      • SSC Photo Guide
      • Startle Music Service
      • Weekly Accounting Process
      • VenueSumo
        • Training Videos
    • HR
    • Marketing
      • 2025 Themed Months
      • Birdeye
      • Social Media Posting
    • Communication
      • After Hour Phone
      • Communication Flow
      • SSC Call Flow Process & Policy
      • SOP Roll Out Process
    • Maintenance
      • Electrical
      • Jumping Pillow
      • Lock Out Tag Out
      • Off Season Energy Conservation!
      • Pre-Arrival Site Check
      • Post Departure Site Check
      • Pre-Operational Inspections
      • Propane
      • Pool
      • Riverside Retros
    • Front Desk/Housekeeping
      • End of Shift Cash Closing
      • Arcade Reimbursement
      • Golf Cart
      • Binocular Rental
      • Bounced Check Collection
      • Employee Discount
      • After Hours Check In - W/ & W/out Reservation
    • Safety/Guest Interaction/IT
      • Arcade Reimbursement
      • Blocked Guest
      • Chemical Storage
      • De-Escalating Upset Guest
      • Google Review Cards
      • Managing Impaired Guest
      • Safety Data Sheets
      • Spam Email Anatomy!

Seasonal Referral Bonus

 Spacious Skies Campgrounds Cosmic Camper Referral Program 

Summary 

A guest referral program is a strategic marketing approach designed to leverage the enthusiasm of existing customers to bring in new guests.  By encouraging current patrons to refer friends or family.  Spacious Skies Campgrounds can provide rewards and incentives to foster greater brand loyalty but also harness the power of word-of-mouth recommendations.  Below is an overview of Spacious Skies Campground’s Cosmic Camper Referral Program.    

Incentives 

Incentives in a guest referral program will vary depending upon the type of referral which have different levels of value, effort and engagement.  These incentives may also change to align with the specific nature and success of each referral and the seasonality of the property. 

Marketing The Program 

  • Email Campaigns:  

  • Objective: Remind current guests about the referral program. 

  • Action: Send regular emails, especially following positive experiences (e.g., after themed weekends or special events). 

  • Content: Highlight program benefits and share success stories 

  • Social media:  

  • Objective: Increase awareness and participation in the referral program. 

  • Action: Post content showcasing the simplicity of the referral program.  Share testimonials from satisfied campers who have benefited from the program 

  • Platforms: Use Facebook, Instagram and YouTube for maximum reach. 

  • On-Site Promotion:  

  • Objective: Encourage guest participation through visible reminders. 

  • Action: Display posters and flyers around the campground.  Train team members to verbally remind guests about the referral program during their stay. 

  • Website Promotion:   

  • Objective: Inform visitors about the referral program. 

  • Action: Feature the referral program prominently in the “Current Specials” section of the website. 

  • Open House Event:  

  • Objective: Actively promote guest referrals. 

  • Action: Select a date and time that works well for your target audience, preferably a weekend or holiday to maximize attendance. 

  • Duration: Plan the event to last a few hours.  Provide ample opportunity for guest interaction. 

 

How It Work 

  • Referral Process 

  • A current guest refers a friend or family member to book a seasonal or monthly stay at one of our participating campgrounds. 

  • Documentation of Referral 

  • Referred guest provides us the name of the referring guest upon their initial call or visit to the property 

  • This information MUST be documented in the reservation software: 

  • Under the referring guest’s reservation 

  • Under the incoming guest’s reservation 

  • Booking Confirmation 

  • The referred guest completes their booking 

  • Incentives for Referring Guests 

  • For Seasonal Stays: 

  • Referring guests receive a campground credit that can be used for: 

  • Site Fees 

  • In-store purchases 

  • Electric Bills 

  • Seasonal Stays 

  • Receive a campground credit to be used for in-store purchases, electric bills, seasonal or monthly fees 

NOTE:  Incentive will be applied once the new guest’s account is paid in full 

  • For Monthly Stays (Reservation must be at least 60 days in length): 

  • Referring guests receive a campground credit that can be used for: 

  • Site Fees 

  • In-store purchases 

  • Electric Bills 

  • Seasonal Stays 

  • Referring guests receive a campground credit to be used for in-store purchases, electric bills, seasonal or monthly fees 

NOTE: Incentive will be applied once the new guest’s account is paid in full for the 2-month reservation. 

 

Terms and Conditions 

  • Eligibility 

  • This program is applicable only to new customers. 

  • Referral Documentation 

  • The referred guest must provide the name of the referrer during their initial call or visit to the campground 

  • Account Status 

  •  The referring guests account must be in good standing to qualify for the incentive 

  • Incentive Application 

  • The Referral incentive will be awarded only after the new guest’s account is paid in full. 

  • Limitations 

  • Only one referral incentive awarded per transaction 

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