R-obey
Disobedience is the action of not obeying a command.
In order to examine the nature of disobedience
We create the expectation of total control.
A very simple game and R-obey, a robotcar; designed to follow simple commands.
Go left
Go right
Go forward
Go backward.
The aim is to guide a ball into the goal.
MEET R-obey
Why disobedience?
We are interested to see what happens when R-obey does not obey the commands. How do we react? Are we angry, annoyed or frustrated?
Frustration?
What causes frustration? Why do we feel like control is so important to us? What happens when we lose control?
Frustration is the feeling of being upset, annoyed, helpless at being unable to control something.
Are obedience and control linked?
Whether we are in control or not is irrelevant, the feeling of control is what matters. If a person has an object which they believe that they can control and is obedient, like a television. If the person accidentally turns the television off they would feel a little annoyed at themselves but wouldn't feel necessarily frustrated as they know how to fix the situation, by turning the television back on. In this situation the person still has a feeling of control and therefore isn't frustrated.
However, if the television turns itself off, therefore becoming disobedient and the person cannot find a way to turn it back on then the person feels frustrated. The person would feel like they are unable to control the thing they thought they could as the television has suddenly become disobedient.
Is Control important?
The feeling of frustration is more pronounced when we are losing control over something.
But losing control during a football game and accidentally scoring a goal would not be frustrating. Therefore the second condition to cause frustration is that the outcome of losing control must be worse than initially expected.
Are annoyed and frustrated the same thing?
Feeling annoyed and frustrated have a fundamental difference, both occur when something bad happens but frustration only happens when we expected a better outcome of an action, and so our desires were not fulfilled. This is key when discussing obedient robots. As every action we take to give a command, we expect a certain desired outcome from the robot. If the robot behaves differently than expected, we are then left with feelings of frustration.
An example of an annoying robot is linked
https://qz.com/1046033/meet-the-misbehaving-robots-that-are-programmed-to-annoy-you/
Is there any point to making disobedient robots that frustrate people?
The feeling of being frustrated with a disobedient robot may result in the user choosing to not interact with the robot sooner than normal. By investigating what causes frustration, we learn more about this emotion and robots can be designed to help reduce feelings of frustration of the user and therefore lengthen the time the user chooses to interact with the robot as seen in this paper.
https://academic.oup.com/iwc/article-abstract/14/2/119/758952?redirectedFrom=fulltext
Test of the robot within the experiment area
