The COHFI Account Manager will log in to COHFI and select a facility/agency from the Facility Login screen.
Once a facility/agency is selected, the COHFI Account Manager will navigate to the Facility menu.
The Manage Facility Users option under the Facility menu is where the COHFI Account Manager will be able to do the following:
Add new Facility Users
Edit or manage existing Facility Users
Remove Facility Users access completely
To add a user, the COHFI Account Manager must first enter an email address to check whether an account already exists. After selecting Create or Add, if an account exists, the system will automatically add that user to the facility/agency user list. (Video #1)
Video #1: Adding an existing Facility User account by email
If the email is not found, you will be prompted to create a new user if you choose to do so. (Video #2)
Video #2: Creating a new Facility User if no account exists