A COHFI Account Manager is required for each facility/agency in COHFI. If you have multiple facilities/agencies, each one may have the same COHFI Account Manager assigned, or you may choose to assign a different COHFI Account Manager to each.
The COHFI Account Manager does not need to be the facility/agency Administrator. The COHFI Account Manager can be any individual that the facility/agency chooses, but only one person is able to be assigned this role at any given time.
Currently, only CDPHE has the authority to change the assigned COHFI Account Manager. You must contact us if this needs to be updated. We will not automatically update a COHFI Account Manager when you report a change of Administrator.
If the COHFI Account Manager role needs to be updated to a new individual, an authorized facility/agency representative must contact cohfi.support@state.co.us to let us know who they would like to be assigned to the role of COHFI Account Manager.
The COHFI Account Manager is the designated manager of all additional users for that facility/agency. The person in the role is able to:
Create new user accounts for individual who need access but don't yet have an existing COHFI Account
Grant existing user accounts access to their facility/agency
Add or remove rights for all users assigned to the facility/agency
Remove user access from the facility/agency
Log in to the facility/agency in question
Navigate to the Facility menu
Select Manage Facility Users
If you see the Manage Facility Users option in the dropdown, you are the assigned COHFI Account Manager
You will now be able to see all assigned users for this facility/agency, as well as each user's rights for that individual facility/agency