Complaint Process

Reporting Procedures and Complaint Process

To ensure a prompt and fair response to concerns of discrimination or harassment, the following procedures apply:

How to File a Complaint

• Employees may file a complaint verbally or in writing with their immediate Supervisor, the Office of Human Resources, or the District's Affirmative Action Officer.

• Complaints may also be made to any administrator who will forward the complaint to the Office of Human Resources for review.

• Anonymous complaints will be reviewed to the extent possible; however, anonymity may limit the District’s ability to fully investigate and resolve the matter.

Timelines for Response

• Acknowledgment: Within five (5) business days of receiving a complaint, the complainant will receive written acknowledgment of receipt.

• Investigation: The District will promptly initiate an investigation, with the goal of completing it within thirty (30) calendar days, unless circumstances necessitate additional time.

• Resolution: Upon the conclusion of the investigation, both the complainant and the accused will be notified in writing of the outcome, consistent with applicable law and confidentiality requirements.

Investigation Process

• All investigations will be conducted fairly and impartially and may include interviews, document review, and examination of  relevant evidence.

• Both the complainant and the accused will be provided the opportunity to present information and identify witnesses.

• Confidentiality will be maintained to the greatest extent possible, consistent with the need to conduct a thorough and effective investigation.

Protections Against Retaliation

• Retaliation against any individual who files a complaint, participates in an investigation, or opposes discriminatory practices is strictly prohibited.

• Any retaliatory conduct will result in disciplinary action, up to and including termination of employment.

Corrective Action

• If a violation of this policy is substantiated, the District will take immediate and appropriate corrective action. 

• Corrective measures may include disciplinary action, training, reassignment, or other remedies designed to prevent recurrence.