In line with KKday's overall operating strategy, specific product categories and country/region products will be managed and maintained by relevant departments. If your product belongs to the following categories or contains related prohibited keywords, it shall not be listed for sale on KKday Marketplace.
In order to cooperate with KKday's overall operating strategy, the following product categories will be managed and maintained by the platform and may not be listed and sold by KKday Marketplace merchants:
Tickets (for example: attraction tickets, performance tickets, etc.)
Wifi/ SIM card
Car rental (for example: cars, motorcycles, electric motorcycles, etc.)
If you want to provide the following types of products or services, please be sure to follow the relevant regulations:
Car Transportation
The vehicle must be legally registered, hold a valid registration certificate issued by the local transportation department, and comply with vehicle and license plate marking specifications.
The vehicle must meet safety standards and have properly usable seat belts, and must not exceed the approved maximum number of passengers.
Driving should have the necessary licenses or certificates required by local law.
Water Sports (for the Taiwan market)
The goods or services provided should comply with the "Regulations on the Management of Water Recreation Activities".
When providing goods or services, they should be guided by coaches certified by a certification agency.
You must purchase "Water Sports Insurance" and indicate the contents of "Water Sports Insurance" in the "Included" field on the KKday product page.
Passport Application Service (for the Taiwan market)
When handling passport and visa applications, the applicant's documents and photos must be thoroughly verified, and the applicant must sign in person.
The service cannot be completed through mailed submissions or by having another person sign on behalf of the applicant. Compliance with regulations must be ensured.
⚠️ Note: If relevant regulations are not met, KKday has the right to delist products and prohibit the provision of services. The actual regulations should be based on the latest laws of each country. For more details, please refer to the Rules on Provision of Legal Qualification Documents by the Merchants.
Taiwan Market
Charter Transportation Service: KKday Marketplace merchants are prohibited from selling charter transportation services, including private car charters and airport transfers.
Alcoholic Products: The sale of products related to alcohol is strictly prohibited. Product descriptions must NOT reference drinking, tasting, or consuming alcohol in any way.
Invasive Products: The sale of invasive beauty products is strictly prohibited. This includes, but is not limited to, ear candles, acupuncture, whitening injections, radiotherapy, laser treatments, and injectable services.
Consignment Products: The consignment of physical goods is strictly prohibited. This includes, but is not limited to, DIY kits, gifts, and food items.
Pure Dining, Accommodation, Ticket Products: Travel agencies are NOT permitted to sell general consumer products. This restriction does not apply to merchants who are not travel agencies.
Japanese Market
Alcohol Products: Selling physical alcoholic products is prohibited.
[Day Tour]
Duplicate Content Restriction: Our platform does not allow the listing of identical tour products.
If all of the following elements are exactly the same, the product will be treated as a duplicate and removed: Destination / Attraction / Itinerary order / Departure time / Meeting point
High-Duplication Routes & Keyword Restrictions (Content Overlap Monitoring): The platform will conduct duplication checks on the following popular routes and attraction combinations.
Mt. Fuji: 5th Station, Oshino Hakkai, Ropeway, Lake Kawaguchi, Oishi Park, Arakura Sengen Park, Nichikawa Clock Shop, Lawson (photo spot)
Kansai – Amanohashidate: Amanohashidate, Kyoto Ine Boathouses, Ine Bay Cruise
Kyoto: Kiyomizu-dera, Arashiyama Scenic Train, Kinkaku-ji, Arashiyama, Fushimi Inari Taisha
Kyushu: Mt. Aso, Kusasenri, Takachiho Gorge, Takachiho, Kamishikimi Kumanoimasu Shrine, Kumamoto Castle
Hokkaido: Biei & Furano, Asahiyama Zoo
Okinawa: Okinawa Churaumi Aquarium (stay of 3 hours or more), Kouri Island, Cape Manza, American Village
Special Popular Routes (Strict Review): For routes involving key and scarce resources, the platform will strictly limit bidding and control quality.
Shirakawa-go Illumination / Nagaoka Fireworks Festival / Ginzan Onsen / Miyama Illumination / Hokkaido Icebreaker Ship / Kurobe Tateyama
⚠️ Note: Popular routes will be updated periodically based on competition and resource scarcity. Final determination is made by KKday.
Minimum Price Policy: The minimum selling price must not be lower than:
Mt. Fuji Day Tour: ¥7,200
Osaka–Kyoto Day Tour: ¥6,000
Amanohashidate Day Tour: ¥7,000
Kyushu Day Tour: ¥7,000
⚠️ Note: Due to seasonal fluctuations, minimum price standards will be updated periodically. The internal minimum price table shall prevail. For the latest pricing, please refer to the comparison table.
Requirements for Product Page Information
Objectivity and Accuracy: Information on the product page must be fact-based. Exaggerations or subjective expressions are not allowed.
Clear Itinerary: Clearly state meeting points, times, and transportation for each stop.
Pricing Transparency: Clearly indicate what is included and excluded. Unclear guidance suggesting additional charges at the destination is prohibited.
Image Guidelines: Use high-quality, real photos without watermarks. Images must be directly related to the product, with proper usage rights obtained, and no copyright disputes.
Special Event Notices: For special activities, clearly state any risks, age restrictions, and recommended insurance coverage.
Prohibited Content: Obscene, political, violent content, or misleading guarantees are prohibited.
Information Transparency: Travel conditions and related information must be clearly stated on the product page.
[Charter Transportation]
Legal Permits and Business Scope:
It is strictly prohibited to list products without the relevant legal permits.
It is strictly prohibited to list products beyond the permitted business scope.
If involving order transfer to other car companies or assigning drivers and vehicles, the relevant permit documents must be submitted to KKday in advance and approved; otherwise, the product will be removed.
Any platform liability arising from violations shall be borne by the merchant, and national road-related regulations must be followed.
Product settings must follow the standards below:
Free cancellation up to 2 days before departure
Latest booking date = 1 day before departure
Instant confirmation
Image Guidelines:
Images must have legal copyrights and be related to the product.
Prohibited: low resolution, unrelated to the actual experience, overly edited, or containing others’ brands, trademarks, or watermarks.
If vehicles appear in the images, the license plate color must be green to avoid disputes.
Cost Information: Merchants must clearly list common additional fees, including but not limited to:
Child seat
Toll / Highway / Parking fees
Night service fee
Overtime service fee
Overtime waiting fee
Vehicle cleaning fee (if the vehicle is soiled)
Service Guidelines:
Transfer products: Clearly indicate the free waiting time and the policy and charges if the waiting time is exceeded.
Non-shared products: Provide complete vehicle information, including vehicle model, passenger capacity, and luggage capacity.
Charter products: Explain the charging method for overtime caused by traffic jams or accidents. If the driver may adjust the route due to daily circumstances, it must also be clearly stated in the product description in advance to avoid complaints.
Force majeure handling principle: Specify how to handle situations where travel is impossible due to force majeure events such as natural disasters or traffic restrictions (e.g., whether rescheduling is allowed, or whether proof must be provided).
[Experience]
Legal Permits and Scope of Operation
It is strictly prohibited to list products that do not have the required legal permits.
It is strictly prohibited to list products that exceed the scope of operation permitted by the license.
High-Risk Experience Products
Applicable to: diving, snorkeling, paragliding, hot air ballooning, cruises, rafting, etc.
Relevant qualification certificates are required.
Equipment must be inspected regularly, and employees must undergo regular training in safety and first aid. Records must be kept and made available for spot checks by the Japan Tourism Agency or other relevant authorities.
Liability insurance is mandatory, and the name of the insurance policy must be clearly stated in the “Included” section of the KKday product page.
⚠️ Note: Listing a product indicates compliance with the above requirements. If non-compliance is found upon review, the platform reserves the right to remove the product.
Ski Instructor Products
Proof of cooperation with a ski resort is required, such as a partnership permit or a business outsourcing contract.
Instructors must hold a valid work visa and an international professional instructor license.
Liability insurance is mandatory, and the name of the insurance policy must be clearly stated in the “Included” section of the KKday product page.
⚠️ Note: Listing a product indicates compliance with the above requirements. If non-compliance is found upon review, the platform reserves the right to remove the product.
Experience Products Affected by Weather
Applicable to: cruises, rafting, diving & snorkeling, skiing, etc.
The product page must clearly state the handling method in the event that participation is not possible due to force majeure (e.g., weather, traffic control). Examples: whether rescheduling is allowed, whether proof is required, etc.
Image Guidelines:
If an image contains the likeness of travelers, prior consent from the individuals must be obtained.
When using third-party photos (e.g., landscape or venue images), the supplier must ensure legal usage rights to avoid portrait rights and copyright disputes.
If unauthorized use of photos is found, the product will be removed, and all related liabilities shall be solely borne by the supplier.
Southeast Asian Market
Singapore-Malaysia Cross-Border Transportation: If offering cross-border transportation services between Singapore and Malaysia, merchants must possess the ASEAN Public Service Vehicle Permit (PSVP) and the Land Transport Authority (LTA) license. Without these permits, the service CANNOT be listed.
LGTBQ products: Malaysian markets are NOT allowed to sell or promote any LGBTQ-related products.
Thailand Market
Korean Market
Australian Market
European, American and Middle Eastern Markets
⚠️ Note:
Before listing products on KKday, merchants must ensure that your products meet the eligibility criteria and comply with local regulations.
This article highlights common product categories and keywords, but please refer to the latest announcements for any updates or changes.