How to change my bank account information?

If you want to change your bank account information, please follow the below instruction to submit your amendment request to your business manager.

 ⚠️ Note: The bank account name can only be either the company name or the representative's name. If using the representative's name, an Account Designation Agreement (template) must be provided.

To: Your business manager's email

Subject: Request for Changing Bank Account Info_XXX (your store name)

Required bank info

• Your store name: 

• Your Legal company name: 

• Your updated bank account name: 

• Your updated bank account number: 

• Bank name: 

• Bank branch name: 

• SWIFT Code: 

• Attach your bankbook cover or the screenshot of your bank info (if you use online bank)

 ⚠️ Note: After submitting the change request, we will complete the system update in 7-10 working days, and the payment will NOT be transferred to the new bank account until the next payment cycle.