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Help Articles
Getting Started
Getting Started
Your Booking System - rezio
How to log into the backend after my account is activated?
How is my store and brand displayed on KKday?
How to set up my store profile?
Guidelines for Store Name and Logo
Account Admin invite and role settings
Product Listing
How a listed product is displayed on KKday App?
Product Listing
Add Product & Setup Basic Info
Introduction Settings
Taxes & Fees Settings
Cancellation Policy Settings
Deposit Settings
Booking Info Settings
Sales Options Settings
Publish Settings
Add Pricing Settings
Add Session Settings
Itinerary Settings
Location Settings
Pickup Settings
Guide Service Settings
Price Details Settings
Supply Product to KKday Marketplace Channel
About Listed Product Category
How to set minimum/maximum order pax limit?
Troubleshooting for channel spec not compliant
About Market Restrictions
Manage Tours & Experiences
How to make changes to my product?
How to change the pricing of my product?
How to change Sales Calendar (Session Settings)?
How long does it take for my product to be published?
How to close sold-out date/session?
How to set up my store's Closed Dates when we are on holiday?
How to archive or delete unused products?
How to copy a product?
How to set up pending group formation product?
Platform Rules & Listing Guidelines
KKday Marketplace - Merchant Terms and Conditions
Rules on Provision of Legal Qualification Documents by the Merchants
Rules on Provision of Legal Qualification Documents by the Merchants (EN)
Rules on Provision of Legal Qualification Documents by the Merchants (JP)
Rules on Provision of Legal Qualification Documents by the Merchants (KR)
Marketplace Merchant Quality Compliance Guarantee
Marketplace Merchant Quality Compliance Guarantee (EN)
Marketplace Merchant Quality Compliance Guarantee (JP)
Marketplace Merchant Quality Compliance Guarantee (KR)
Listing Guidelines
About Trusted Partner System
External Communication
Marketplace Prohibited and Restricted Products List
Order Management & Redemption
Overview of the Order Process
Introduction of Order Management
Order Confirmation
View Orders
Order Status
Order Details
Contact Info
Booking Info
Payment Record
Voucher
Recent Actions
Order Cancellation
Introduction of Voucher Redemption
Check-in Voucher
Complete your order by Check-in & Redeem
What is Claim Order for?
Definition of Order Status
Receive Booking Notification
How to cancel a booking?
How to upload a custom voucher or QR code?
How to issue a refund to travelers?
How do travelers leave reviews for products?
How to improve traveler reviews?
What is order with error?
If the customer does not show, what can I do?
Payment
How and when do I get paid?
(New) How and when do I get paid?
How to check monthly payment report details?
Selling & Checkout Currency
How to change my bank account information?
FAQs
Login
繁體中文
Supplier Help Center
Help Articles
Getting Started
Getting Started
Your Booking System - rezio
How to log into the backend after my account is activated?
How is my store and brand displayed on KKday?
How to set up my store profile?
Guidelines for Store Name and Logo
Account Admin invite and role settings
Product Listing
How a listed product is displayed on KKday App?
Product Listing
Add Product & Setup Basic Info
Introduction Settings
Taxes & Fees Settings
Cancellation Policy Settings
Deposit Settings
Booking Info Settings
Sales Options Settings
Publish Settings
Add Pricing Settings
Add Session Settings
Itinerary Settings
Location Settings
Pickup Settings
Guide Service Settings
Price Details Settings
Supply Product to KKday Marketplace Channel
About Listed Product Category
How to set minimum/maximum order pax limit?
Troubleshooting for channel spec not compliant
About Market Restrictions
Manage Tours & Experiences
How to make changes to my product?
How to change the pricing of my product?
How to change Sales Calendar (Session Settings)?
How long does it take for my product to be published?
How to close sold-out date/session?
How to set up my store's Closed Dates when we are on holiday?
How to archive or delete unused products?
How to copy a product?
How to set up pending group formation product?
Platform Rules & Listing Guidelines
KKday Marketplace - Merchant Terms and Conditions
Rules on Provision of Legal Qualification Documents by the Merchants
Rules on Provision of Legal Qualification Documents by the Merchants (EN)
Rules on Provision of Legal Qualification Documents by the Merchants (JP)
Rules on Provision of Legal Qualification Documents by the Merchants (KR)
Marketplace Merchant Quality Compliance Guarantee
Marketplace Merchant Quality Compliance Guarantee (EN)
Marketplace Merchant Quality Compliance Guarantee (JP)
Marketplace Merchant Quality Compliance Guarantee (KR)
Listing Guidelines
About Trusted Partner System
External Communication
Marketplace Prohibited and Restricted Products List
Order Management & Redemption
Overview of the Order Process
Introduction of Order Management
Order Confirmation
View Orders
Order Status
Order Details
Contact Info
Booking Info
Payment Record
Voucher
Recent Actions
Order Cancellation
Introduction of Voucher Redemption
Check-in Voucher
Complete your order by Check-in & Redeem
What is Claim Order for?
Definition of Order Status
Receive Booking Notification
How to cancel a booking?
How to upload a custom voucher or QR code?
How to issue a refund to travelers?
How do travelers leave reviews for products?
How to improve traveler reviews?
What is order with error?
If the customer does not show, what can I do?
Payment
How and when do I get paid?
(New) How and when do I get paid?
How to check monthly payment report details?
Selling & Checkout Currency
How to change my bank account information?
FAQs
Login
繁體中文
More
Help Articles
Getting Started
Getting Started
Your Booking System - rezio
How to log into the backend after my account is activated?
How is my store and brand displayed on KKday?
How to set up my store profile?
Guidelines for Store Name and Logo
Account Admin invite and role settings
Product Listing
How a listed product is displayed on KKday App?
Product Listing
Add Product & Setup Basic Info
Introduction Settings
Taxes & Fees Settings
Cancellation Policy Settings
Deposit Settings
Booking Info Settings
Sales Options Settings
Publish Settings
Add Pricing Settings
Add Session Settings
Itinerary Settings
Location Settings
Pickup Settings
Guide Service Settings
Price Details Settings
Supply Product to KKday Marketplace Channel
About Listed Product Category
How to set minimum/maximum order pax limit?
Troubleshooting for channel spec not compliant
About Market Restrictions
Manage Tours & Experiences
How to make changes to my product?
How to change the pricing of my product?
How to change Sales Calendar (Session Settings)?
How long does it take for my product to be published?
How to close sold-out date/session?
How to set up my store's Closed Dates when we are on holiday?
How to archive or delete unused products?
How to copy a product?
How to set up pending group formation product?
Platform Rules & Listing Guidelines
KKday Marketplace - Merchant Terms and Conditions
Rules on Provision of Legal Qualification Documents by the Merchants
Rules on Provision of Legal Qualification Documents by the Merchants (EN)
Rules on Provision of Legal Qualification Documents by the Merchants (JP)
Rules on Provision of Legal Qualification Documents by the Merchants (KR)
Marketplace Merchant Quality Compliance Guarantee
Marketplace Merchant Quality Compliance Guarantee (EN)
Marketplace Merchant Quality Compliance Guarantee (JP)
Marketplace Merchant Quality Compliance Guarantee (KR)
Listing Guidelines
About Trusted Partner System
External Communication
Marketplace Prohibited and Restricted Products List
Order Management & Redemption
Overview of the Order Process
Introduction of Order Management
Order Confirmation
View Orders
Order Status
Order Details
Contact Info
Booking Info
Payment Record
Voucher
Recent Actions
Order Cancellation
Introduction of Voucher Redemption
Check-in Voucher
Complete your order by Check-in & Redeem
What is Claim Order for?
Definition of Order Status
Receive Booking Notification
How to cancel a booking?
How to upload a custom voucher or QR code?
How to issue a refund to travelers?
How do travelers leave reviews for products?
How to improve traveler reviews?
What is order with error?
If the customer does not show, what can I do?
Payment
How and when do I get paid?
(New) How and when do I get paid?
How to check monthly payment report details?
Selling & Checkout Currency
How to change my bank account information?
FAQs
Login
繁體中文
KKday Marketplace - Merchant Terms and Conditions
(Japanese)
KKdayモール利用約款＿ストア
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