IT Crisis Comms - Storage Restored Message

Planned or Unplanned Storage Outage - Services Restored Message

Unplanned Outage

Several contributing factors resulted in the storage system problems which began yesterday/this morning at 9:30 a.m. We have resolved each of the issues and the system has been restored to full service. All related systems and applications should be functioning as usual. If you notice any issues with campus systems or applications, please contact the IT Help Desk: 713.348.HELP (4357) or helpdesk@university.edu. We apologize for the disruption in your daily activities during this unexpected outage.[signature block here]

Planned Outage during business hours

The storage system update and maintenance work was completed as anticipated. All services are fully functional. Thank you for your patience during this disruption.[signature block here]