Please see Service Orders if the customer does not need to pay for repairs/new pump
Please see Warranty for all procedures/guidelines
Click on Reorder to create a new order
Remove the original ordered products
Select Remove in the Action drop down menu
Click on Update items and quantities.
Add the article number for warranty costs
This is not a physical article, just an SKU number, allowing you to create an order with the applicable warranty costs
Click on Add Products
In the product field, search for REP or Service. A few articles appear.
Select article 18988 / WP_REPSER and click on Add selected products to order
Adjust the price
The standard price is set at 100.00
Calculate the price the customer should pay for the repair: Price provided by manufacturer + tax + shipping costs inbound (if applicable)
Click on Custom Price and insert the price the customer needs to pay
Click on Update items and quantities
Finish the order
Select payment method Mollie: payment link
Select shipping method
Insert the NEC reference in the comment field
Remove the checkmark at the Email order confirmation
Submit the order
Print the pro forma