1.4 Stakeholders
Keep a Personal Checklist:
Explain the difference between internal and external stakeholders.
What is the difference between stakeholders and shareholders?
Explain why employees are often considered to be the key stakeholders in an organization.
Distinguish between a director and a manager of a company.
How might pressure groups affect the success of a business?
Outline the sources of stakeholder conflict in a business.
How might businesses resolve conflict in the workplace?
Stakeholder Theory
Analytical Tool: Stakeholder Mapping
The stakeholder mapping places different stakeholder groups into quadrants depending on their relative levels of power and interest in an organization
ACTIVITY [ATL]
ACTIVITY [ATL]
- Watch the video
- Discuss or debate based on the 3 options presented in the dilemma
- Consider key stakeholders
- Consider how a managers approach this kind of problems?
Figures adapted from: Surridge, M., Gillespie, A. (2022). Business Management for the IB Diploma Program. Hodder Education