Unit 03: LO 3 - 3.2 - Information Systems (purpose)

Payroll in Human Resources (HR)

Purpose:

• Like your mobile banking app, but for work. This system keeps track of who gets paid what, when, and how.

Key Features:

• Employee salary records

• Tax deductions

• Benefit disbursements

Inventory Management

Purpose:

• Think of it as your grocery list app. It helps businesses know what they have, what they need, and what they'll need in the future.

Key Features:

• Stock levels

• Product locations

• Reorder reminders

Customer Relationship Management (CRM)

Purpose:

• This is your contacts app but on steroids. CRM systems help manage all interactions and relationships with customers.

Key Features:

• Customer information

• Sales history

• Marketing campaigns

Purchase Order Systems

Purpose:

• Imagine this like your Amazon shopping cart. This system helps manage buying stuff for the organization.

Key Features:

• Supplier information

• Cost tracking

• Purchase history

Timesheets

Purpose:

• Like your screen time report but for work. This keeps track of how many hours employees have worked.

Key Features:

• Clock-in/clock-out times

• Break times

• Overtime calculation

Helpdesk

Purpose:

• Think of this as your FAQs and customer service rolled into one. It helps manage problems and questions from both employees and customers.

Key Features:

• Ticketing system

• Solution database

• Response tracking

Each of these systems is like a different app on a smartphone; they help the organization manage specific tasks. Whether it's handling money or managing customer relationships, each has its special role in keeping things running smoothly.