A. Probing :-
May I know the exact issue you are facing with the gas stove Knob?
If the knob broke, melts, or is missed- Then we align the spare part of the knob at the customer’s doorstep.
Knob availability will be checked on the spare sheet.
In warranty – Free of cost
Out of warranty – Chargeable
If the knob jams and came out without a crack – Then we align the technician and if the pin code area is non-serviceable then we pitch for the local repair and reimburse the amount of local repair.
B. Handling :-