A. Probing :-
May I know if you are getting the noise after lighting the gas or after some time ?
May I know since when you are facing this issue?
B. Troubleshooting :-
First clean the burner.
Ignite gas stove by removing utensils.
By changing cap of burner.
Check the proper space between gas stove and utensils. - If the utensil is “U” shape, then it will make noise as there is no space for air to pass, need to suggest customer to try different utensil with flat bottom.
Probing should be done if issue with specific utensils/ burner or with all burner
After this all steps if issue only found with burner then directly align burner cap and resolve case after sharing tracking details.
C. Handling :-