A. Troubleshooting steps:-
If the pedals feel loose, then you will want to tighten them. In order to perform this task, you will need a pedal wrench.
If the pedal is loose due to the bolt being loosened, use the pedal wrench to tighten the bolt. It is important to note that the direction of tightening the bolt depends on which pedal you are working on.
If the left side pedal requires tightening, rotate the bolt counter-clockwise. If the right side pedal requires tightening, rotate the bolt clockwise.
Pedal wrench
B. If the issue is resolved after following the troubleshooting steps, then - Raise a Ticket and resolve it on call.
C. If the issue is not resolved by the troubleshooting steps, then - Raise a complaint and assist the customer in sharing product details.
D. Handling :-