Unfamiliar Noises

A. If you find that your exercise bike begins to make unfamiliar sounds. 

• Before making any assumptions, you should identify where the noise is coming from. In most situations, an unfamiliar sound is most likely coming from the pedals, belt, or wheels. Whichever part it may be, it likely needs to be detached and lubricated or tightened and loosened. 

• If the pedals are specifically the problem, make sure to check out the threading first. It is possible that your pedals are worn out and need replacement. If the pedals don’t sit at 90 degrees to the crank arm, you will need to replace them.

B. If the issue is resolved after following the troubleshooting steps, then - Raise a Ticket and resolve it on call.

C. If the issue is not resolved by the troubleshooting steps, then - Raise a complaint and assist the customer in sharing product details. 

D. Handling :-