Seat loose

A. Probing :-

•  May I know the exact issue you are facing with the seat?

• IF Clamp issue with the seat.

Step 1-   Inform customer to get the product repaired locally and share the invoice. We will Reimburse the repair charges and suggest to share the bill and bank details for the same. Local bill reimbursement is not applicable for any additional work apart from the reported product issue.

• If the customer denied the local repair 

B. Handling:-