Expectation:
Collaborate & Build Inclusive Relationships
We generate an atmosphere of collegiality and are models of respect, helpfulness, inclusivity, and cooperation, creating internal and external networks.
Embedded Files
This page shares formal learning resources in the 10% (education) area.
This page shares formal learning resources in the 10% (education) area.
70% (experiential) development resources can be found here.
20% (engagement or mentoring/coaching) options will be coming soon!
Available modes of formal learning:
Available modes of formal learning:
ILT
Instructor-led Training
EL
E-Learning: Online classes and videos
Other
Other Resources: Books, TED talks, articles, etc
For Faculty:
For Faculty:
Everything DiSC® Productive Conflict helps participants improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, Productive Conflict provides participants with techniques to curb destructive behaviors and effectively respond to conflict situations. The program features an exploration of DiSC® in a conflict context, provides an opportunity for participants to explore their destructive conflict responses, and offers them a method for making more productive choices in their response to conflict.
ILT
4 hrs
No Cost
You will learn to:
You will learn to:
- Identify categories of difficult people and why you perceive them that way
- Find coping strategies to effectively deal with difficult people and personality conflicts
- Prevent the development of problematic relationships
- Identify the source of a dispute and determine what to do about it
- Identify ways to effectively deflect the hostility of others
ILT
3 hrs
Cost
Improve your relationships with your coworkers, clients, and managers and find your way through conflict back to cooperation. In this course, negotiation and leadership coach Lisa Gates shares the secrets of effective conflict resolution and reveals simple, repeatable techniques that apply in most business situations. She presents "The Resolution Roadmap," a practical framework for exploring and navigating conflict resolution, including identifying the issue and distinguishing fact from fiction. A scenario helps take you through best practices for opening the conflict conversation, brainstorming solutions, and coming to an agreement. In addition, she shares powerful conflict resolution techniques that can help you enhance your listening skills and reframe problems to find common ground.
EL
45 mins
No Cost
Find greater meaning, well-being, and productivity by learning how to interact with others across differences. Continue your Thrive journey and discover how to create inclusive environments where everyone can thrive. In this course, Arianna Huffington and Verna Myers discuss the impact of our cultural lens on our daily relations and how to counter bias in our words and actions.
EL
40 mins
No Cost
Do you dread difficult conversations? Avoiding conflict doesn't save relationships. Managing conflict makes them stronger. Learn the tools that turn conflicts into positive outcomes in this workshop-style course with LinkedIn vice president, philosopher of leadership, and influencer Fred Kofman. He takes a real-life story of conflict and shows how careful listening, negotiation, and commitment can turn opponents into allies and create a renewed shared purpose.
EL
1 hr
No Cost
Listening is a critical competency, whether you are interviewing for your first job or leading a Fortune 500 company. Surprisingly, relatively few of us have ever had any formal training in how to listen effectively. In this course, communications experts Tatiana Kolovou and Brenda Bailey-Hughes show how to assess your current listening skills, understand the challenges to effective listening (such as distractions!), and develop behaviors that will allow you to become a better listener—and a better colleague, mentor, and friend.
EL
1 hr
No Cost
Learn great tactics and techniques from top business leaders with these short, engaging, stand-alone tips. Get useful advice and ideas that you can apply to your work today, everything from becoming better at networking, handling interruptions, correcting a bad first impression, and getting to "yes" on an initiative you've proposed. You'll also learn how best to prepare when coaching poor performers, how to set a good foundation for conflict resolution, and other techniques for effective communication within an organization.
EL
45 mins
No Cost
Most organizations are looking for ways to improve how employees work in teams. A standard functional organization encourages people to focus on their own individual tasks. Cross-functional teams, on the other hand, bring everybody together to deliver the whole product. You no longer depend on rigid organizational lines, and instead focus on tighter collaboration and greater employee empowerment. In the course, Doug Rose talks about the importance of understanding cross-functional teams and how they allow employees to work better together. Plus, see how to overcome common challenges and maximize your team's performance. As you'll learn, cross-functional teams can be more productive, as well as a fun and rewarding way to work together to quickly deliver your product.
EL
1 hr
No Cost
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