Expectation:
Create Value for the Diverse Communities We Serve
We foster a climate of service excellence, engaging staff, faculty, and students
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This page shares formal learning resources in the 10% (education) area.
This page shares formal learning resources in the 10% (education) area.
70% (experiential) development resources can be found here.
20% (exposure or mentoring/coaching) options will be coming soon!
Available modes of formal learning:
Available modes of formal learning:
ILT
Instructor-led Training
EL
E-Learning: Online classes and videos
Other
Other Resources: Books, TED talks, articles, etc
You will learn to:
You will learn to:
- Distinguish between the four competing values described by the Competing Values Framework
- Identify your values and strengths and reflect on those of your colleagues
- Describe the tension between the four values
- Discuss possible frustration and resistance with people or teams who have competing values
- Recognize the value that the framework offers individually and organizationally
ILT
3.5 hrs
Cost
Find greater meaning, well-being, and productivity by learning how to make transformational changes—in your own life and the lives of others. Continue your Thrive journey and discover how to become a more effective leader by creating the conditions for others to thrive. In this course, Arianna Huffington, Frances Frei, and Anne Morriss discuss practical changes that allow you to reduce stress and increase impact by focusing your energy on the people you lead.
EL
30 mins
No Cost
Discover how to successfully manage multiple generations in the workplace with Christina Schlachter, PhD. Learn about each generation present in today's workforce, from Baby Boomers to Millennials, and figure out what each group wants and needs, and how they like to be managed, developed, and promoted.
EL
50 mins
No Cost
Discussions about cultural differences can be uncomfortable. They take courage. In this course, business communication professor Daisy Lovelace shares principles and strategies that can help you have more productive, meaningful conversations on topics related to diversity. Daisy helps you understand that everyone has a unique lens based on their experiences, and that understanding and appreciating that difference is the first step in being able to discuss sensitive topics. She also outlines a number of techniques to help you navigate these difficult conversations.
EL
1 hr
No Cost
When you bring people together, conflict is a natural part of the dynamic. How leaders choose to manage these inevitable disagreements can make the difference between a dysfunctional team and a successful one. In this course, instructor Henna Inam shares strategies and techniques that can help you confidently lead through conflict. Throughout the course, Henna provides direct instruction, exercises, and scenarios that play out common team conflict situations. Discover why team conflict is necessary for success and how to determine whether a conflict is healthy or unhealthy. Review how to resolve style differences, remain both assertive and cooperative in the midst of a conflict, and leverage different conflict management styles to defuse tricky situations.
EL
1 hr
No Cost
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