Expectation:
Communicate
We encourage the open expression of ideas and opinions, and serve as role models in actively listening
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This page shares formal learning resources in the 10% (education) area.
This page shares formal learning resources in the 10% (education) area.
70% (experiential) development resources can be found here.
20% (exposure or mentoring/coaching) options will be coming soon!
Available modes of formal learning:
Available modes of formal learning:
ILT
Instructor-led Training
EL
E-Learning: Online classes and videos
Other
Other Resources: Books, TED talks, articles, etc
Communication is an integral part of strong teamwork. In this course, Kelley School of Business professor Dr. Daisy Lovelace walks managers through how to cultivate the communication practices of high-performing teams. She highlights the foundations of successful teams, and explains how to craft a team charter to establish ground rules for how you work together as a cohesive group. She also discusses essential elements of team communication—such as creating a shared vision and holding teammates accountable—and shows how to best communicate with your team in different settings.
EL
1 hr
No Cost
Delivering bad news is one of the most common derailers for managers and leaders. But while you can't completely avoid bad news, you can control how you deliver it. By bolstering this key leadership skill, you can confidently communicate bad news with tact, skill, and candor, achieving the best possible result in a tricky situation. In this course, organizational psychologist and executive coach Gemma Roberts explains how to prepare to deliver bad news, manage the meeting itself, and then follow up to ensure clarity and next steps.
EL
45 mins
No Cost
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