Expectation:
Foster and Promote Diverse Teams
We build trusting relationships with team members through respectful and thoughtful interactions and demonstrate intercultural responsiveness
Embedded Files
This page shares formal learning resources in the 10% (education) area.
This page shares formal learning resources in the 10% (education) area.
70% (experiential) development resources can be found here.
20% (exposure or mentoring/coaching) options will be coming soon!
Available modes of formal learning:
Available modes of formal learning:
ILT
Instructor-led Training
EL
E-Learning: Online classes and videos
Other
Other Resources: Books, TED talks, articles, etc
You will learn to:
You will learn to:
- Identify which of the four phases of team development your team is currently in
- Create team principles, ground rules and norms to foster trust and collaboration
- Develop shared mission and vision statements that drive the purpose and direction of your team’s work
- Set realistic team goals that align with your mission
ILT
4 hrs
Cost
Our behavioral based interviewing course is an introductory class for hiring managers and any individual responsible for interviewing and selecting employees.
This session will guide you through implementing effective interviewing practices that allow you to improve your selection process. Participants will be able to:
- Define behavioral based interviewing
- Practice utilizing the STAR method to capture interview data
- Discuss tips and techniques for your selection process
- Discuss the importance of data integration
- Discover available hiring resources
ILT
4 hrs
No Cost
Focusing on metrics is key to achieving your desired business results—but it can be difficult to determine which metrics actually matter. In this course, learn how team measurement works, why measuring performance is beneficial, how to measure, and how to apply it to specific functions across the value chain. Mike Figliuolo shares an approach for thinking about and conducting measurement, and discusses various types of reporting. Plus, he provides examples of key metrics you can use to gauge the performance of the vast majority of business functions including sales, operations, finance, and all major support functions.
EL
1.5 hrs
No Cost
Taking on a leadership role in the diverse, ever-changing modern workplace can feel both exhilarating and confusing. How can you create a space where employees feel listened to and fulfilled? How can you cultivate a more diverse team and foster a culture of learning? While there's no easy path to becoming a good leader, there are steps you can take to start developing the critical skills you need to lead effectively. In this course, join New York Times best-selling author and Fortune 500 consultant Dan Schawbel as he explains how to grow your career as a leader by learning how to manage yourself, hire and coach employees, and create a diverse and collaborative workplace. Dan shares tips and strategies for creating productive habits, sticking to your goals, and leading with empathy when confronted with difficult situations. Plus, he discusses how to effectively reward team performance, enhance the employee experience, and more.
EL
1 hr
No Cost
Employee goals should be driven by the organization's needs—whether it's to cut costs, drive revenue, or build skills—and keep employees motivated to succeed. Mike Figliuolo, managing director of thoughtLEADERS and former McKinsey consultant, helps you set employee goals that are SMART: specific, measurable, achievable, relevant, and time-bound. Using the SMART framework, he shows you how to develop goals that are achievable and appropriate to your employees' roles.
Along with providing guidance on how to link individual employee goals to organizational strategy, Mike walks you through the different types of goals, including bottom-up, zero-based, commit, and stretch goals. He also helps you use goals to change behaviors, build new skills among employees, and make goals actionable by using incentives and tying them to specific activities. He concludes with a comprehensive plan for setting and implementing goals, and some tips on dealing with challenges such as conflicting goals.
EL
1 hr
No Cost
Successful team building—that creates effective, focused work teams—requires attention to the 12 Cs for team building. If your team improvement efforts are not living up to your expectations, this self-diagnosing checklist may tell you why. If you spend time and attention on each of these recommendations you will ensure that your teams contribute as effectively as possible to your overall business success.
Article
Varies
No Cost
In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams.
Kathryn Petersen, Decision Tech's CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni's utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight.
Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.
Book
Varies
Cost
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