Expectation:
Foster and Promote Diverse Teams
We build trusting relationships with team members through respectful and thoughtful interactions and demonstrate intercultural responsiveness
Embedded Files
This page shares formal learning resources in the 10% (education) area.
This page shares formal learning resources in the 10% (education) area.
70% (experiential) development resources can be found here.
20% (engagement or mentoring/coaching) options will be coming soon!
Available modes of formal learning:
Available modes of formal learning:
ILT
Instructor-led Training
EL
E-Learning: Online classes and videos
Other
Other Resources: Books, TED talks, articles, etc
You will learn to:
You will learn to:
- Recognize how bringing your full self contributes to how you communicate with others
- Identify the various factors that impact who you are
- Use a simple and fun model to assist in identifying commonalities between you and your colleagues
- Practice using active listening skills to communicate more effectively
- Utilize the “I Am/I’m Not” model to assist you in learning how to better communicate with others
ILT
3 hrs
Cost
You will learn to:
You will learn to:
- Identify how bias and the processes of the unconscious mind can impact your decisions and results
- Utilize strategies to practice more conscious awareness so you are better able to advocate for inclusion in your organization
ILT
2 hrs
No Cost
There are many different ways culture influences behavior. This session explores how culture affects our interactions with others, how assumptions may be flawed, and ways to navigate our cultural differences.
You will learn to:
You will learn to:
- Identify tips for navigating cultural differences
ILT
1.5 hrs
No Cost
What should you do when you are bullied at work? Catherine Mattice Zundel, an internationally recognized expert in workplace bullying, explains why bullying happens and how to empower yourself to improve your situation. She provides action steps and role-play scenarios to help those who are bullied build up their confidence and confront the bully, prepare documentation to bring to a conversation with HR, and more.
EL
1 hr
No Cost
Discussions about cultural differences can be uncomfortable. They take courage. In this course, business communication professor Daisy Lovelace shares principles and strategies that can help you have more productive, meaningful conversations on topics related to diversity. Daisy helps you understand that everyone has a unique lens based on their experiences, and that understanding and appreciating that difference is the first step in being able to discuss sensitive topics. She also outlines a number of techniques to help you navigate these difficult conversations.
EL
1 hr
No Cost
Find greater meaning, well-being, and productivity by learning how to interact with others across differences. Continue your Thrive journey and discover how to create inclusive environments where everyone can thrive. In this course, Arianna Huffington and Verna Myers discuss the impact of our cultural lens on our daily relations and how to counter bias in our words and actions.
EL
40 mins
No Cost
To succeed in a cross-cultural business setting, it's important to understand the differences in how people communicate. Language isn't the only barrier. Pace, style, and nonverbal cues all affect how messages are received. If you do business on a global scale or in a diverse environment, adapting your communication strategy is critical to workplace harmony and the bottom line. In this course, Kelley School of Business professor and executive coach Tatiana Kolovou demonstrates simple techniques to build your cross-cultural communication skills: as a manager, peer, or coworker. Learn how to adapt your communication style, overcome hidden bias, and build rapport with colleagues around the world.
EL
30 mins
No Cost
Being able to work across cultures is an increasingly necessary skill for all employees. Communications expert Tatiana Kolovou helps you develop the cross-cultural intelligence to navigate cultural differences. She outlines the six primary areas of cultural difference, highlighting the differences between high- and low-context cultures. Once you can recognize the differences, she helps you use visual and nonvisual cues in the environment to inform your actions and respond effectively. The course closes with two scenarios that demonstrate how to apply the principles of cross-cultural intelligence.
EL
1.25 hrs
No Cost
We're all biased. Our experiences shape who we are, and our race, ethnicity, gender, height, weight, sexual orientation, place of birth, and other factors impact the lens with which we view the world. In this course, diversity expert Stacey Gordon helps you recognize and acknowledge your own biases so that you can identify them when making decisions, and prevent yourself from making calls based on a biased viewpoint. Stacey explains some of the most common forms that a bias takes: affinity bias, halo bias, perception bias, and confirmation bias. She helps you recognize the negative effects of bias within your organization, as well as the benefits to be realized by uncovering bias in decision-making processes. Finally, she outlines strategies for overcoming personal and organizational bias.
EL
25 mins
No Cost
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