Expectation:
Coach and Develop Others
We are adept at cultivating people's abilities and have a genuine interest in helping them develop professionally and personally
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This page shares formal learning resources in the 10% (education) area.
This page shares formal learning resources in the 10% (education) area.
70% (experiential) development resources can be found here.
20% (exposure or mentoring/coaching) options will be coming soon!
Available modes of formal learning:
Available modes of formal learning:
ILT
Instructor-led Training
EL
E-Learning: Online classes and videos
Other
Other Resources: Books, TED talks, articles, etc
Managing high potentials gives you an opportunity to pave the way for some of your organization's strongest talent. High potentials are employees who are most likely to be promoted to—and succeed in—leadership roles. By strategically helping these professionals to grow and expand their responsibilities, you can have a significant impact on the future or your organization. Leadership expert Sara Canaday helps you understand the mindset and motivations of high potentials so you can meet their expectations and provide them with the appropriate level of support and development.
EL
20 mins
No Cost
A central goal of any manager is to help their employees produce good work, and enhance their ability to do this work over time. But while the concept of performance management isn't new, the methods used to accomplish it have changed. Today's managers must contend with a variety of different factors, including a shortage of skilled labor and boomers leaving the workforce as millennials enter it.
In this course, join HR expert Don Phin as he shares strategies for creating a culture that encourages high performance as well as best practices for improving employee performance in the modern workplace. Don covers techniques for setting clear expectations, delegating tasks, and managing remote workers. He also explains how to get to the root of poor employee performance and coach both high-performing and low-performing employees.
EL
1 hr
No Cost
Managing high performers gives you an opportunity to pave the way for some of your organization's strongest talent. By strategically helping these professionals grow and expand their responsibilities, you can have a significant impact on the future of your organization. In this course, leadership expert Sara Canaday equips you with innovative strategies for successfully managing—and retaining—your most exceptional employees. Sara familiarizes you with the mindset and motivations of high performers, so that you can use this knowledge to meet their expectations and provide them with the appropriate level of support and development.
EL
15 mins
No Cost
Coaching—like managing—isn't an intuitive skill. It's also not a one-type-fits-all solution. To be effective, managers and leaders need to learn a variety of coaching techniques so that they can cater to the specific needs of individual employees. Executive coach Lisa Gates helps managers and leaders who are struggling with coaching learn the three basic types—coaching to improve performance, develop careers, and encourage high performers—and apply different techniques to get results. She also helps you avoid some of the common coaching traps and develop a coaching habit. The scenarios included with the course help you understand how the lessons play out in the workplace, whether you're coaching to improve customer service, helping an employee make challenging career choices, or navigating conflict with difficult people.
EL
1 hr
No Cost
Have you ever had to provide coaching to an individual who can't take criticism, or inherited an employee who seems to continually make the same mistakes on the job? Part of growing as a leader is learning how to successfully tackle these and other challenging situations. In this course, leadership consultants Lisa Earle McLeod and Elizabeth McLeod help new and experienced managers address some of the most frequent coaching challenges. Using scenarios, Lisa and Elizabeth demonstrate how to motivate employees who have been demoted or promoted, as well as how to effectively coach employees who have big egos or simply don't want to be coached. In addition, they share strategies for using supplemental resources to further your coaching efforts.
EL
45 mins
No Cost
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